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Current Board Posts

  • Friday February 27, 2015

    V-Class by Sunrise Windows

    Hello Everyone,
    I'm wondering of anyone has any information on the V Class replacement windows from Sunrise?
    I was told that it is...

  • Wednesday February 25, 2015

    Double vs Triple in Ohio

    Settling in on my window purchase and going over the details, and I’m trying to decide on Double vs Triple pane glass.
    I...

  • Tuesday February 24, 2015

    Problem with Gorell slider door

    I am having a problem with my Gorell slider door.
    It seems that during extremely cold temperatures (-12 degrees this morning), the door...

  • Tuesday February 24, 2015

    ViWinTech windows vs. Simonton Profinish or 5500?

    I am a homeowner going through a major remodel. I've been planning on the Simonton. We are re-doing all siding and changing...

  • Friday February 20, 2015

    Choice of Windows, 2 homes

    Hi Everyone,
    I have 2 homes that require windows.
    1. 25 year old town house, eventually will sell in 1-2 years, need...

  • Thursday February 19, 2015

    Seeking advise for mid range windows selection in North East

    Hello everyone!
    I'm about to ask what I'm sure is a very difficult and murky question: What are the best brands / models...

  • Sunday February 15, 2015

    Burris in Houston, how are they value for money

    Any comment Burris AC single hung in Houston for about $8K with 366 glass. Should we keep looking, any other windows with better...

  • Sunday February 15, 2015

    Okna vs Sunrise

    We have been quoted both Starmark (Okna)with krypton gas and Sunrise w/ultra plus and Apex (in bathroom) with argon gas. They both seem...

  • Saturday February 14, 2015

    Sunrise Options

    I'm looking at the base sunrise window (not the essential), and would like to know what if any of these options exist for...

  • Wednesday February 11, 2015

    Okna 800 or Soft-Lite Elements

    I'll try to keep it simple. We recieved two comparable quotes between two local companies for Soft-Lite Elements vs Okna 800. ...

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Do it Yourself- Replacement Window Video

 

Comfort Windows Gold Series Reviews

based on 2 reviews

 

Overall quality: 1
Locks: 2
Balance System: 3
Warranty: 3

May 11th 2013 at 5:31 pm

Window Comments

I wouldn't put these windows in a chicken coop! The quality leaves much to be desired and their customer service is just as bad as the smell from a chicken coop on a hot summer day. We had a new home built and were led to believe these windows (double pane and tinted) were the next step up from contractor grade. Well, it is my opinion that may be true if you want windows built by "possibly" trained monkeys! I was present when the windows were delivered and there was little to no protective covering on the glass. There was, however, so much silicone caulking fingerprints and smears that perhaps that is what the manufacturer felt was an adequate covering. Wrong! Wrong! Wrong! I was with the home builder when they were installed and I can state that the utmost care was used during installation to avoid scratching the glass or damaging the windows. We did our part but after struggling to clean the windows, at least 45 minutes per window because of all the silicone smears, only then did it become apparent how poor their quality control and careless the manufacturing process actually was. One window had a scratch between the panes; one window had a scratch near the edge where the frame met the glass that would have been nearly impossible to have occurred anywhere other than during manufacturing. Another had a scratch at least a foot long and another had 2 smaller scratches. We also purchased 2 quarter round windows to sit beside a square window on the second floor and the corner on one was not cut at a 90 degree angle and thus had to be installed crooked! What a piece of junk!!! Because it was a special order window we could not wait another month for a replacement. Now, not even 10 months later, one of the windows is developing a break in the seal and moisture is beginning to condense inside. This is the matching opposite quarter round special order window. Another piece of junk. The representative from the company came out and spoke to the builder after we told him of the problems and we never heard back. Surprise, surprise, surprise!!! About 2 months ago I contacted the company that sold them to me and yes, you guessed it, no follow up response. I was politely told that "Because I did not buy the "FERRARI" of windows, I should not expect much." Funny they did not tell me that when I gave them my money! To whomever read this, stay away from their products. We also bought an Anderson slider at the same time from the same place and it had no silicone smears. What it did have, however, was a protective film that entirely covered the glass on both sides. No smears, no scratches, and 90 degree not 85 degree corners. Do yourself a favor. Stay far, far, away from these people.

Window Grade: 2.3
Install Comments

Installed by self of

Install Grade: 3.0

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

September 25th 2007 at 3:04 pm

Window Comments

I LOVE them, my son says his bedroom has NEVER been more comfortable, the windows are a breeze to open/close/lock. They are an extremely heavy window - by comparison I installed another brand in a friends house a 36" x 60" picture with a slider at each end. The Comfort Window I put in my bathroom weighed more than brand X. I did a self install and it was a breeze. The hardest part was lifting the window into position. Well made and I hoop I never have to find out how good the warranty is. I would recommend them to anyone.

Window Grade: 5.0
Install Comments

Installed by I self installed the windows. of NY

Install Grade: 4.0
Price Information

These are extremely well made windows and they have a fair price. I have shopped hard for windows for some of my friends that wanted to get out on the "cheap" and while they paid about half of what I paid per window, I truly feel I got the better deal. Most recently we went to a big box store to pick up windows to put in a mobil home. Price was a significant factor and the windows are much better than what came in the MH originally and the owner should see significant comfort/energy improvements they are not anywhere near the quality of the Comfort Window. I have seen the work that the Comfort Window installers do and their quality is excellent! I just wanted to save some cash and do the work myself.

Review this product yourself!