DH 500, DH530, DH800 Thermal Industries, Inc

Overall quality: 1
Locks: 3
Balance System: 2
Warranty: 2
Window Grade: 2.0
Install Grade: 3.0

Julie

January 22nd 2010 at 01:02:59 PM

Window Comments

Condensation forms on vinyl casing as well as glass. To save on energy I keep my blinds closed, opened them today because of rare sunshine in Central NY to find the windows covered in frozen mold. Very disappointed and the warranty mentions mold and the company is not responsible for condensation.

Install Comments

Installed by LifeTime Decks, Inc of NY

The installer blames the window manufacturer.

Price Information

For the price go with a more reputable company. These were not cheap.

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5
Window Grade: 5.0

May 1st 2010 at 05:46:14 AM

Window Comments

Great windows. Very easy operation balance system. No condensation problems in the winter. Had for 2 years now in kitchen. DH530. Nice Invisa screen good insect protection and view. Backed by factory repair team for any warranty issues.