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  • Wednesday April 23, 2014

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    Delaware Mike wrote:
    I have contacted the board regarding getting my "Get A Quote" button back up. They aren't available to...

  • Thursday April 17, 2014

    New windows and a thicker wall

    I've got a house in the Albuquerque, NM area that needs new windows. The ones it has are old aluminum double-paned ones that...

  • Wednesday April 16, 2014

    Trying to decide between options available in my area

    I need some help looking at the options for vinyl replacement windows in my area and just found this site, thought would be...

  • Monday April 14, 2014

    NT Windows

    Is anybody familiar with NT windows? Would appreciate any info you could give me about them and if they manufacture a quality product.

  • Tuesday April 8, 2014

    Hayfield Casement Windows

    In Illinois in my area, Richards Building Supply is where contractors go to buy Hayfield. Hayfield makes wood and vinyl casements. I may...

  • Sunday March 30, 2014

    Norandex Extreme Window

    Does anyone know anything about the Norandex Extreme vinyl windows? Who is making the window for them? Thank...

  • Sunday March 30, 2014

    Double Hung balancing system

    Spiral, block & tackle, and constant force are the three types used to open and close double hung windows. The premium windows...

  • Wednesday April 2, 2014

    Super spacer low e glass

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    Selecting replacement windows...

    Good deal and great window.
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    window installer

    We are looking to replace windows and sliding glass door in our home in the Osceola,Mishawaka Indiana area.In need of a reputable contractor...

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Do it Yourself- Replacement Window Video

 

Elements Reviews

based on 2 reviews

 

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

April 28th 2011 at 1:27 pm

Window Comments

The window has clean lines and looks beautiful. The lock system is simple and safe. The balance system has worked perfectly since installation, seem to stand the test of time. Lifetime warranty is great security blank, although I have not had to call in the warranty due to the high overall quality of the window.

Window Grade: 5.0
Install Comments

Installed by Builders & Remodelers of MN

Polite, funny, prompt, punctual, and clean. Exceeded my expectations.

Install Grade: 5.0
Price Information

If, I could go back in time and start this project over from scratch, I would choose Elements and Builders & Remodelers all over again.

Overall quality: 4
Locks: 4
Balance System: 4
Warranty: 4

January 5th 2011 at 7:00 pm

Window Comments

Since my post on New Year's Day a few noteworthy things have happened: I received an apology from Soft-Lite representatives not making it down before the holidays and a request to come this week (today actually). The Regional Sales Manager and the Director of Technical Services drove about 4 hours this morning to review my concerns along with Mr. Hillebrand of Morris Energy Solutions. I was very impressed with their response. They were able to correct all the problems while here except for the bowed spacer sash which will be replaced and packaged differently for shipment. Their explanations for the root causes were honest and I believe they are correct. The three windows with the black “caulk” were corrected by removing the glazing bead and pulling out the offending black “blob”. The screen with the broken spring action was disassembled and reassembled to allow proper action. I have had a few hours since they left to reflect on their commitment to ensure the satisfaction of their customers. They informed me that the production team had seen and discussed the photos I had sent a few weeks ago. From the CEO down, all have shown a true pride in their windows and correcting the noted issues. In summary, they have actually done a remarkable thing...turned a bit of a critic into a fan. I learned that a lot of the frustrations I ran into would have been corrected by the installers during installation. Since the homeowner (yours truly) installed them, I found them and did not necessarily know how to correct all of them. Given the magnitude of their response to correct the issues today, I have to update my grading of both Soft-Lite and Morris Energy Solutions to “A”. I am not only satisfied but appreciative of their efforts and feel I can now recommend both Soft-Lite and Morris Energy Solutions. ---A Happy Soft-Lite & Morris Energy Solution Customer in Cincinnati OH

Window Grade: 4.0

 

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