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  • Sunday August 31, 2014

    how to compensate the difference in the depth of the window?

    I need to replace an old NORCO window. I carefully made required measurement and now I have a new vinyl window that is...

  • Saturday August 30, 2014

    Soft-Lite and Okna quotes in Central Ohio

    Hello everyone. I am in the market to replace 10 aluminum (awful) windows in the Central Ohio area, so using the advice from...

  • Saturday August 30, 2014

    Stanek Windows

    Had a company come out and show me Stanek Windows. Looks solid, anyone care to...

  • Saturday August 30, 2014

    Okna 500 vs. Simonton Impressions 9800

    Dear all:
    I am trying to make a decision between Okna 500 vs. Simonton Impressions 9800 to replace my 8 double hungs. I...

  • Thursday August 28, 2014

    Harvey Tribute vs. Paradigm

    Getting quotes for replacement windows. Considering Harvey Classic or Havery Tribute or Paradigm. Would love to hear feedback on which is better. It's...

  • Monday August 25, 2014

    Replacement Vinyl window Sound reduction

    Im replacing 3 windows in my master bedroom. Im trying to reduce the most sound possible of kids and dogs from neighbors....

  • Monday August 25, 2014

    1950's Pella strap hinges

    hey y'all im a former installer but now a homeowner with old pella casements. about 1955. I have 2 windows that need the...

  • Friday August 22, 2014

    Windows switched

    I need some advice if you please. I bought Simonton 5050 reflections windows from a contractor in Dallas, TX.
    I have the...

  • Friday August 22, 2014

    slocomb Vs Ideal majestic

    I have two quotes for Ideal majestic and Slocomb, both double hung, double pane, but Ufactor on ideal is .23 while Ufactor on...

  • Friday August 22, 2014

    Does this quote seem sane?

    Thank...

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Do it Yourself- Replacement Window Video

 

Elements Reviews

based on 2 reviews

 

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

April 28th 2011 at 1:27 pm

Window Comments

The window has clean lines and looks beautiful. The lock system is simple and safe. The balance system has worked perfectly since installation, seem to stand the test of time. Lifetime warranty is great security blank, although I have not had to call in the warranty due to the high overall quality of the window.

Window Grade: 5.0
Install Comments

Installed by Builders & Remodelers of MN

Polite, funny, prompt, punctual, and clean. Exceeded my expectations.

Install Grade: 5.0
Price Information

If, I could go back in time and start this project over from scratch, I would choose Elements and Builders & Remodelers all over again.

Overall quality: 4
Locks: 4
Balance System: 4
Warranty: 4

January 5th 2011 at 7:00 pm

Window Comments

Since my post on New Year's Day a few noteworthy things have happened: I received an apology from Soft-Lite representatives not making it down before the holidays and a request to come this week (today actually). The Regional Sales Manager and the Director of Technical Services drove about 4 hours this morning to review my concerns along with Mr. Hillebrand of Morris Energy Solutions. I was very impressed with their response. They were able to correct all the problems while here except for the bowed spacer sash which will be replaced and packaged differently for shipment. Their explanations for the root causes were honest and I believe they are correct. The three windows with the black “caulk” were corrected by removing the glazing bead and pulling out the offending black “blob”. The screen with the broken spring action was disassembled and reassembled to allow proper action. I have had a few hours since they left to reflect on their commitment to ensure the satisfaction of their customers. They informed me that the production team had seen and discussed the photos I had sent a few weeks ago. From the CEO down, all have shown a true pride in their windows and correcting the noted issues. In summary, they have actually done a remarkable thing...turned a bit of a critic into a fan. I learned that a lot of the frustrations I ran into would have been corrected by the installers during installation. Since the homeowner (yours truly) installed them, I found them and did not necessarily know how to correct all of them. Given the magnitude of their response to correct the issues today, I have to update my grading of both Soft-Lite and Morris Energy Solutions to “A”. I am not only satisfied but appreciative of their efforts and feel I can now recommend both Soft-Lite and Morris Energy Solutions. ---A Happy Soft-Lite & Morris Energy Solution Customer in Cincinnati OH

Window Grade: 4.0

 

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