Call us at
1-800-219-5332
Contractors Join Our Network

Gorell Double Hung Windows model G5305 Reviews

based on 1 review

 

Overall quality: 1
Locks: 3
Balance System: 3
Warranty: 1

March 16th 2012 at 9:40 am

Window Comments

Contract stated ALL WORK FULLY WARRANTEED AND INSURED WITH MANUFACTURERS FULL LIFETIME WARRANTY. We called prior to Feb 2, 2012 and were told by Gorell personal (Kim) that the lifetime warranty was valid and would replace any defective windows. On February 27, 2012 we sent all information and $50.00 transfer fee requested to transfer the warranty. After getting back the signed return receipt requested dated March 1, 2012, we called on March 10, 2012 to find out where the warranty was. We were told that Gorell was (in receivership) and that the new buyer would not honor any lifetime warranties. We then requested that they send our $50.00 back with a letter stating why they would not honor and transfer this lifetime warranty. We did not receive the requested letter. We received our $50.00 back with all information we sent to them. I called about not receiving a letter and was told they don't have any letter that they can send with the information why they won't honor the lifetime warranties. We have nine double hung Gorell windows in which 90% of them need replacement. Total cost to original owner was $23,087.12. This was contracted in the year of 2006. How sad it is that one pays so much for a 9' X 20' florida room and 90% of the windows are defective. Any ideas or help would be greatly appreciated.

Window Grade: 2.0
Install Comments

Installed by Revco, Inc of FL

Install Grade: 1.0

Review this product yourself!

Window Consumer Infomation

Abcleads.com BBB Business Review   Member of NAHB

Current Board Posts

  • Friday April 29, 2016

    Vinyl Patio Door w/ Built-In Blinds

    I'm in the market for a new back door (patio). My research has lead me to lean towards vinyl to avoid all the...

  • Monday April 25, 2016

    Deepest gratitude

    I just want to thank everyone on this site. Not only the pro's who take time out from their busy days to...

  • Wednesday April 20, 2016

    Provia Aspect windows

    Hi All,
    Does anyone have an opinion on Provia Aspect vinyl windows? I'm thinking of replacing the single pane windows in my...

  • Wednesday April 20, 2016

    A lot to learn

    Hi all,
    I am slowly learning there are a ton of issues and questions with getting new windows. Can I ask you...

  • Tuesday April 19, 2016

    Help appreciated muchly. NC replacement windows.

    What do you think about Atrium 3000 windows, 22 installed for 8, 800 bucks. This is Eastern NC. I live in San...

  • Tuesday April 19, 2016

    Atrium 3000

    I am sorry I am unable to figure out how to search this board. Can anyone give me an opinion regarding Atrium...

  • Friday April 15, 2016

    Replacement Vinyl Windows by EngryWeld

    Any information on EngryWeld windows and Engry Tec Patio...

  • Monday April 11, 2016

    Okna 500DX and 800DX - same glass, diff ratings?

    Curious why the NFRC ratings differ (albeit minimally) between the Okna 500DX and the 800DX when the glass packs are the same? Is...

  • Monday April 11, 2016

    Okna Insul-tec vs Window world series 4000

    +1. You are considering products at opposite ends of the spectrum, so a $100 spread per unit is not difficult to justify IMO....

  • Saturday April 9, 2016

    Pella 350 or something else?

    Hi,
    I am about to order Pella 350, tripple glass, low_E with Argon windows, frame filled with foam. They are about 4x4'.
    Lowes...

1 of 10

Do it Yourself- Replacement Window Video