Call us at
1-800-219-5332
Contractors Join Our Network

Gorell Double Hung Windows model G5305 Reviews

based on 1 review

 

Overall quality: 1
Locks: 3
Balance System: 3
Warranty: 1

March 16th 2012 at 9:40 am

Window Comments

Contract stated ALL WORK FULLY WARRANTEED AND INSURED WITH MANUFACTURERS FULL LIFETIME WARRANTY. We called prior to Feb 2, 2012 and were told by Gorell personal (Kim) that the lifetime warranty was valid and would replace any defective windows. On February 27, 2012 we sent all information and $50.00 transfer fee requested to transfer the warranty. After getting back the signed return receipt requested dated March 1, 2012, we called on March 10, 2012 to find out where the warranty was. We were told that Gorell was (in receivership) and that the new buyer would not honor any lifetime warranties. We then requested that they send our $50.00 back with a letter stating why they would not honor and transfer this lifetime warranty. We did not receive the requested letter. We received our $50.00 back with all information we sent to them. I called about not receiving a letter and was told they don't have any letter that they can send with the information why they won't honor the lifetime warranties. We have nine double hung Gorell windows in which 90% of them need replacement. Total cost to original owner was $23,087.12. This was contracted in the year of 2006. How sad it is that one pays so much for a 9' X 20' florida room and 90% of the windows are defective. Any ideas or help would be greatly appreciated.

Window Grade: 2.0
Install Comments

Installed by Revco, Inc of FL

Install Grade: 1.0

Review this product yourself!

Window Consumer Infomation

Abcleads.com BBB Business Review   Member of NAHB

Current Board Posts

  • Saturday June 25, 2016

    Need Advice on best Window Replacement Companies

    Hi...writing to ask for advice on who best to contract with in Erie County, New York, for replacement windows (preferably casement, as these...

  • Thursday June 23, 2016

    Patio Door Reviews ?

    I'm replacing our patio sliding door after 28 years. I'm researching patio door reviews and it's all confusing. One company will have the...

  • Thursday June 23, 2016

    Help! Sunrise Verde or Revere Berkshire Elite

    Looking to replace 1 slider door & a window the currently consists of 3 vertical & 1 half-circle window. The large window would...

  • Thursday June 23, 2016

    Window replacement options and prices

    We live in a townhome in Chicago, IL and some of the windows we have are falling apart.
    We expect to stay in...

  • Sunday June 19, 2016

    Dealer Customizes Windows

    Is there an opinion about dealers who customize windows made by a manufacturer? This seems to happen with smallish manufacturers.
    The...

  • Sunday June 19, 2016

    Sears Weater Beater Windows

    I would like to share this with others when purchasing windows from sears be aware that the salesman lies to you about the...

  • Wednesday June 22, 2016

    Okna 500 quote

    Contractor email me back and said okna Now is offering additional $25 off of each window if purchased by this Friday does anyone...

  • Monday June 13, 2016

    Windows that can color match trim

    Can anyone suggest a window manufacturer that can produce windows (sash/frame and grids) that are colored to match the trim? I have...

  • Friday June 3, 2016

    Pocket v Full Replacement

    My husband and I bought a house a few years ago and are finally ready to replace the non-functional, aggravating original windows. ...

  • Monday May 30, 2016

    Happy Memorial Day

    God bless those who perished in service to this nation and made the ultimate sacrifice. May we honor them today and...

1 of 10

Do it Yourself- Replacement Window Video