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Current Board Posts

  • Sunday December 14, 2014

    Single Picture/Single Hung Hybrid to Two Double Hungs

    How involved would it be for an installer to remove one large (approx.) 64X66 window that consists of a center single hung and...

  • Thursday December 11, 2014

    Thermal Industries vs Okna in WI

    Looking at getting some replacement windows in Waukesha, just outside of Milwaukee. I have a quote for Thermal Industries and one for Okna,...

  • Tuesday December 9, 2014

    Glass Breakage

    That would more than likely be a "stress" crack. Either wind or temperature caused a fault in the glass to become a crack....

  • Saturday December 6, 2014

    What is the best energy efficient window for Dallas Texas

    Hi,
    I live in the Dallas-Ft Worth Texas area and need to replace 5 arched windows in the front of my house which...

  • Wednesday December 3, 2014

    Window Replacement Options

    I posted this on another forum before I found this replacement window specific forum. I know some people there also post here,...

  • Tuesday December 2, 2014

    Another need help with windows choice, Vytex, vs Soft-Lite..

    So I was set on Sunrise Vanguard windows, but the only seller in town messed up my order twice and was somewhat more...

  • Wednesday November 26, 2014

    How do I make this window square?

    I just installed my first replacement OKNA window. I took my time, checked for plumb level and square (or so I thought). Everything...

  • Sunday November 23, 2014

    Replacement window over very thin aluminum frame

    I am installing my first vinyl replacement window over an aluminum frame (stucco wall). In all the instructional videos and the instructions that...

  • Saturday November 22, 2014

    Reynolds Vinyl Window

    I purchased Reynolds Vinyl Windows in 1996 and they have condensation in most of them. I was told to get the model number...

  • Thursday November 20, 2014

    Warranty question

    Do lifetime/double-lifetime warranties for the best vinyl manufacturers (like Okna) typically cover only the product or do they cover labor as well? For...

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Do it Yourself- Replacement Window Video

 

NEWPRO Reviews

based on 1 review

 

Overall quality: 3
Locks: 3
Balance System: 3
Warranty: 3

September 29th 2007 at 12:50 pm

Window Comments

Window (double hung) is heavy and may be difficult for some to operate. The security latch device can interfere with the up/down movement of the bottom hung window. The window is of decent quality, however it is considerably overpriced.

Window Grade: 3.0
Install Comments

Installed by NEWPRO of MA

The installation was terrible. It took 3X as long as NEWPRO said it would take. The installers gouged several of the window stills and they only roughed in the interior trim work. I've spent many hours scraping old paint, sanding then chalking trim pieces to restore the casing to a presentable appearance. They initially used soft untreated pine on the below grade casement windows, which they did replace with synthetic trim stock after I complained.

Install Grade: 1.0
Price Information

My advice is to avoid NEWPRO. Although their windows are ok, but their products are overpriced. The company's sales staff uses high-pressure tactics,mis-information and outright lies. Their fuel savings and money back guarantees aren't worth the paper they are printed on. The company has never followed through on them and never will; exact words from a company VP. Worst of all the owners and management have zero integrity. Bottom line don't be a sucker like I was. Spend some time do some research; go look at several brands and take your time on a decision. If the price is only good for that day, tell them to take a hike and take your business elsewhere.

Review this product yourself!