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Current Board Posts

  • Sunday November 23, 2014

    Replacement window over very thin aluminum frame

    I am installing my first vinyl replacement window over an aluminum frame (stucco wall). In all the instructional videos and the instructions that...

  • Saturday November 22, 2014

    Reynolds Vinyl Window

    I purchased Reynolds Vinyl Windows in 1996 and they have condensation in most of them. I was told to get the model number...

  • Thursday November 20, 2014

    Warranty question

    Do lifetime/double-lifetime warranties for the best vinyl manufacturers (like Okna) typically cover only the product or do they cover labor as well? For...

  • Thursday November 20, 2014

    Simonton 5500 spec questions

    I am putting an addition on my house and have decided to use a Simonton 5500 window. I am in Orlando, FL...

  • Wednesday November 19, 2014

    How to test the quality of a window?

    When companies bring vinyl window samples to your home (or when you're in a showroom), what kinds of tests should a consumer do...

  • Tuesday November 18, 2014

    Schuco aluminum commercial tilt and turn window repair

    how do i replace the multipoint latch gearbox on a commercial schuco tilt and turn...

  • Monday November 17, 2014

    Which is the most reliable replacement window on a budget???

    Hi All,
    I'm new to the forum, have been reading up for days, and was hoping for some individual...

  • Monday November 17, 2014

    any suggestion for the vinyl windows?

    Hi, i live in IL and i am planning to replace the aluminum windows to vinyl windows.one contractor quotes the 23 double hung...

  • Saturday November 15, 2014

    Cold weather window caulk recommendations

    What are some quality window caulks that would be ok for sub 40 temperatures? I live in MASS, and the temps here have...

  • Thursday November 13, 2014

    Window Install Question

    I have a crew installing Restorations windows (mostly casement) as I type. They are installing further to the inside then the windows that...

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Do it Yourself- Replacement Window Video

 

NEWPRO Reviews

based on 1 review

 

Overall quality: 3
Locks: 3
Balance System: 3
Warranty: 3

September 29th 2007 at 12:50 pm

Window Comments

Window (double hung) is heavy and may be difficult for some to operate. The security latch device can interfere with the up/down movement of the bottom hung window. The window is of decent quality, however it is considerably overpriced.

Window Grade: 3.0
Install Comments

Installed by NEWPRO of MA

The installation was terrible. It took 3X as long as NEWPRO said it would take. The installers gouged several of the window stills and they only roughed in the interior trim work. I've spent many hours scraping old paint, sanding then chalking trim pieces to restore the casing to a presentable appearance. They initially used soft untreated pine on the below grade casement windows, which they did replace with synthetic trim stock after I complained.

Install Grade: 1.0
Price Information

My advice is to avoid NEWPRO. Although their windows are ok, but their products are overpriced. The company's sales staff uses high-pressure tactics,mis-information and outright lies. Their fuel savings and money back guarantees aren't worth the paper they are printed on. The company has never followed through on them and never will; exact words from a company VP. Worst of all the owners and management have zero integrity. Bottom line don't be a sucker like I was. Spend some time do some research; go look at several brands and take your time on a decision. If the price is only good for that day, tell them to take a hike and take your business elsewhere.

Review this product yourself!