Call us at
1-800-219-5332
Contractors Join Our Network

NEWPRO Reviews

based on 1 review

 

Overall quality: 3
Locks: 3
Balance System: 3
Warranty: 3

September 29th 2007 at 12:50 pm

Window Comments

Window (double hung) is heavy and may be difficult for some to operate. The security latch device can interfere with the up/down movement of the bottom hung window. The window is of decent quality, however it is considerably overpriced.

Window Grade: 3.0
Install Comments

Installed by NEWPRO of MA

The installation was terrible. It took 3X as long as NEWPRO said it would take. The installers gouged several of the window stills and they only roughed in the interior trim work. I've spent many hours scraping old paint, sanding then chalking trim pieces to restore the casing to a presentable appearance. They initially used soft untreated pine on the below grade casement windows, which they did replace with synthetic trim stock after I complained.

Install Grade: 1.0
Price Information

My advice is to avoid NEWPRO. Although their windows are ok, but their products are overpriced. The company's sales staff uses high-pressure tactics,mis-information and outright lies. Their fuel savings and money back guarantees aren't worth the paper they are printed on. The company has never followed through on them and never will; exact words from a company VP. Worst of all the owners and management have zero integrity. Bottom line don't be a sucker like I was. Spend some time do some research; go look at several brands and take your time on a decision. If the price is only good for that day, tell them to take a hike and take your business elsewhere.

Review this product yourself!

Window Consumer Infomation

Abcleads.com BBB Business Review   Member of NAHB

Current Board Posts

  • Saturday April 22, 2017

    VPI vinyl retrofits, quality?

    Hi, live in Billings, MT, get some extreme temps on both ends, wind blows a lot. Window guy came out gave me a...

  • Tuesday April 18, 2017

    Retrofit Leak Only Below Windows

    We have vinyl replacement windows that were installed over the top of the old aluminum frame. Due to some unrelated renovations, we...

  • Monday April 17, 2017

    Okna vendor Cincinnati area

    Can anyone recommend an Okna vendor in the Cincinnati OH area?

  • Monday April 17, 2017

    Quote SW Ohio

    I am doing research on window and patio door replacements for a 1974 house and am getting dizzy. I feel one needs a...

  • Saturday April 15, 2017

    Any installers in central MO

    I'm looking to help a relative in Central MO with locating quality window installers in central Missouri, Jeff City area.
    I've done...

  • Saturday April 15, 2017

    Log home replacement windows

    I am looking for a window brand that offers composite or faux wood interior that looks realistic. I like the Marvin Intrigity Everwood...

  • Saturday April 15, 2017

    Soft Lite Bainbridge or Sunrise Restoration windows?

    +1
    In terms of their respective line ups, the Restorations is the flagship and would be more comparable to the Elements form Soft-Lite....

  • Friday April 7, 2017

    windows that don't work any more

    I had vinyl replacement windows installed about 30 years ago and I have got several that don't work right anymore. The man...

  • Monday April 3, 2017

    Okna - Happy Customer

    Great follow up and feedback. Thank you for...

  • Tuesday March 28, 2017

    Need help on which way to go. SW of Philadelphia, PA

    Hello. First time window shopper. Been doing research and have gotten 5 quotes and now more confused than ever. The house is a...

1 of 10

Do it Yourself- Replacement Window Video