Search found 46 matches

by TommyJ
Fri Sep 19, 2014 7:03 am
Forum: Window Questions
Topic: alside mezzo
Replies: 14
Views: 9780

Re: alside mezzo

My question for you is why would you think that it would be any different? Tigers generally don't change their stripes, and while Alside generally offers pretty good customer service, the quality control and quantity of service items that I've experienced with that brand is far worse than the highe...
by TommyJ
Fri Sep 19, 2014 6:54 am
Forum: Window Questions
Topic: Sash Reinforcement for Long, Narrow Casements
Replies: 23
Views: 11732

Re: Sash Reinforcement for Long, Narrow Casements

tluke wrote:From what I was told (and this is backed up by one brochure that I was provided), the reinforcement is included in the sash stiles.
Is there an electronic version of this brochure online anywhere?

I would love to see it.
by TommyJ
Fri Sep 19, 2014 6:54 am
Forum: Window Questions
Topic: Okna triple pane - how much light loss?
Replies: 17
Views: 11240

Re: Okna triple pane - how much light loss?

TheWindowNerd wrote:Yep, when you load them on and off the truck.
Hilarious.

Can't wait till some company makes triple pane with lami glass.....ouch!
by TommyJ
Thu Oct 17, 2013 9:44 pm
Forum: Window Reviews
Topic: Excalibur Window energy savings?
Replies: 5
Views: 6628

Re: Excalibur Window energy savings?

sorry to hear about the issues as well.

best of luck getting them resolved!!
by TommyJ
Wed May 22, 2013 5:20 am
Forum: Window Reviews
Topic: Alside windows & window World
Replies: 22
Views: 21982

Re: Alside windows & window World

Tommy, im sure if you look a little, you will see a bad job on much more expensive windows, its not just a WW thang!!!! Rich, I certainly hope that is not your justification (i.e. because someone else does a bad job it is okay for Window World)? My issue with this job is not so much on the workmans...
by TommyJ
Tue May 21, 2013 7:04 am
Forum: Window Reviews
Topic: Alside windows & window World
Replies: 22
Views: 21982

Re: Alside windows & window World

Ha, now were getting to the real jealousy!! Did anyone notice,...its the competition thats crying foul! Rich, I am not the competition in this case. I was not contracted to do this person's windows. I was doing this inspection as part of a survey for a homeowner and was taken aback by the condition...
by TommyJ
Wed May 15, 2013 10:42 pm
Forum: Window Reviews
Topic: Alside windows & window World
Replies: 22
Views: 21982

Re: Alside windows & window World

Rich, You are absolutely right about the quality. These look like really quality units and an even better install. Sarcasm alert :idea: Nice bowing detail in the meeting rail http://i1316.photobucket.com/albums/t617/tommyjohn6969/IMG_0407_zpsccd96933.jpg Nice bow at the head http://i1316.photobucket...
by TommyJ
Wed May 15, 2013 8:42 am
Forum: Window Reviews
Topic: Alside windows & window World
Replies: 22
Views: 21982

Re: Alside windows & window World

I see alot of jealousy in some comments concerning alside windows, especially concerning window world that I would like to make a comment or two on. First of all keep in mind that a window is like ordering a new car, you can have the standard stereo or you can option the high end stereo etc, its th...
by TommyJ
Sat Nov 03, 2012 9:06 pm
Forum: Window Questions
Topic: Gorell Replacement Window Warranty Update - Dealers
Replies: 10
Views: 5962

Re: Would Appreciate Gorell Update

The installing company told me that they offer a warranty on my windows. According to my paperwork it is not lifetime. They assured me that they will work with me, should anything break. Of course, that is a verbal statement. I do feel comfortable with this company since they have been in business ...
by TommyJ
Tue Oct 30, 2012 10:37 pm
Forum: Window Questions
Topic: Gorell Replacement Window Warranty Update - Dealers
Replies: 10
Views: 5962

Re: Would Appreciate Gorell Update

I hope you are right about the installation company eating some of the warranty. The reality is that they may not be able to accept that expense if they were one of the customers that got batches of bad glass. That is the way that the transfer worked. Soft-Lite was very clearly excused from any of t...
by TommyJ
Wed Oct 24, 2012 3:12 pm
Forum: Window Questions
Topic: Gorell Replacement Window Warranty Update - Dealers
Replies: 10
Views: 5962

Re: Would Appreciate Gorell Update

This is bad news. I have heard about this and am concerned that Soft-Lite is not going to be honoring warranties on past Gorell products. Apparently they are only buying the assets and not the liabilities in this case. I know of a past Gorell dealer than is doing close to $100,000 in business with t...
by TommyJ
Wed Jul 11, 2012 3:55 pm
Forum: Window Questions
Topic: Replacement windows for old, drafty rental property
Replies: 11
Views: 5925

Re: Replacement windows for old, drafty rental property

Given that installation details will be about the same regardless of window manufacturer, the relatively small price difference materials should not make or break a project. This is why consumers would be well served to go with a nicer window (i.e. Simontons are widely distributed and available) reg...
by TommyJ
Wed Jul 11, 2012 3:06 pm
Forum: Window Questions
Topic: Replacement windows for old, drafty rental property
Replies: 11
Views: 5925

Re: Replacement windows for old, drafty rental property

All of the above Responses are correct: in addition to insulating the sash pockets, it's important to make sure that the Casing on the inside of the windows are sealed against the walls -- often, this gets pulled away when the original windows are taken out. One of the windows that you mentioned, A...
by TommyJ
Wed Jul 11, 2012 3:04 pm
Forum: Window Questions
Topic: Just started looking for windows
Replies: 5
Views: 3225

Re: Just started looking for windows

First in answer to your tempered question: Basically the above responses are correct, any glass within 18" of the floor needs to be tempered; the exception is as follows: if the glass is less than 9 sq. feet and it's not next to a door way. This is something that most builders know, not window comp...