Discussion Board Forum for Vinyl Windows

also there customer service! i had to send many emails,left many messages for a manager to call about there bad customer service,they never got back to me,i always had to step up,to get the answer that there vendor closed it took 3 emails,2 phone calls,and the B.B.B they are not stepping up by givin...

thats the thing they wont give me just the money to fix glass! they want me to sign off on all future claims also,my wife and i paid top dollar to get the best windows at the time,with lifetime guarantee's,ect... so lose ground for 750 dollars,after paying thousands. i want what we paid for a good c...

That said I'd speak to an attorney and if you can find one to work on a contingency fee, go for it. thats what i was thinking,yeah 250 might cover the glass and labor,maybe? the window is triple pane,with gas,and other junk!?[not sure,just know they were $$$$$] but the $500.00 to sign off on all fu...

yeah i tried that,no good. schuco did take responsibility and said they would handle,but now that there vendor closed they cant help me! B/S, i thought they made windows!? they cant make a equal window to fit? they just want me to take 750.00 bucks sign something and go away,and have no warranty at ...

oh yeah morris window and siding closed down, i cant call them.
thanx again

8yrs ago we had morris window and siding install all brand new schuco lifetime guaranteed euro vinyl clad windows. on paperwork it says that they are only available through m/w/s from schuco. well i have a cracked window now,i sent email to customer service. they responded to send all info about win...

i live in jersey,i also am having issues with schuco usa. 8 yrs ago we had every window replaced with schuco,purchased from morris window and siding. we have paperwork that says 100% lifetime gaurantee. after many emails and waiting and waiting,they said they cant replace my cracked window because t...