Search found 4 matches

by hollywood
Fri Oct 05, 2012 9:58 pm
Forum: Ask Our Pro's a Question
Topic: Simonton 5500 series windows with debris between the panes
Replies: 11
Views: 9947

Re: Simonton 5500 series windows with debris between the panes

Ok all, I am back with an update. Yesterday the Simonton sub-contractors came and installed 12 sashes and one picture window glass pack. My contractor was present to discuss why glass for all of the picture windows had not been ordered. Last Saturday mid day when the sun shines through the picture w...
by hollywood
Thu Sep 27, 2012 8:32 pm
Forum: Ask Our Pro's a Question
Topic: Simonton 5500 series windows with debris between the panes
Replies: 11
Views: 9947

Re: Simonton 5500 series windows with debris between the panes

My contractor has been by my side through this ordeal. I made the mistake of not telling him about the initial visit of the Simonton sub-contractors. I have told my contractor about next week's visit and he will be present. As a consumer I am disappointed that Simonton did not order replacements for...
by hollywood
Wed Sep 26, 2012 3:46 pm
Forum: Ask Our Pro's a Question
Topic: Simonton 5500 series windows with debris between the panes
Replies: 11
Views: 9947

Re: Simonton 5500 series windows with debris between the panes

I immediately engaged the contractor after noticing the issues. He contacted the distributor. Simonton sent a sub-contractor to observe issues. The sub-contractor had Simonton order 12 replacement sashes and 1 picture window glass pack. I highlighted black spots and debris issues within 6 picture wi...
by hollywood
Wed Sep 26, 2012 3:11 pm
Forum: Ask Our Pro's a Question
Topic: Simonton 5500 series windows with debris between the panes
Replies: 11
Views: 9947

Simonton 5500 series windows with debris between the panes

Hello all! After much research I decided to have Simonton 5500 series windows installed in my home. After the windows were installed I noticed surface scratches and debris between the glass panes in a number of windows. Has anyone else experienced this issue with Simonton windows? I consider the scr...