Discussion Board Forum for Vinyl Windows

thanks to you both. We were using the manufacture's warranty stance as the guiding principle and have demanded the window be replaced for this reason.

Contractor incorrectly measured for custom replacement window by measuring window 1.5" taller than necessary. They then attempted to proceed with the installation anyway and cut the top of the vinyl frame on the new window to make it fit into the existing frame. Is this an acceptable way of ins...