I am sorry i had you seeing red for a minute, i am very against bad salesmanship so i do get overzealous sometimes.
I do not mean to offend any salesman out there as much as i am to make sure people do not get suckered.
I own my small business and like you i am present at my installs and in fact do my own installations (i am 32 so i have a while to go before i completely leave the hammer alone) and embrace the philosophy of putting the customers need first as in the long run is more profitable.
You will get leads from them more that if you just plain rob people and only see them once.
There is a lot of good guys that share our philosophy Window Rep and i must say you get to sleep better at night too LOL.
Customers unfortunelly are left with the task of sorting out the bull.... Lucky there is boards like this one to make it easier..