tmal14 wrote:
Thanks for the replies,
To add more fun to the mix I had a rep out to quote the Imperial LS today and he brought up some "issues" with the prior two windows I was quoted on. However he never asked what window just the companies.
Most skilled sales reps have a good idea of what other windows are in the market or at minimum, have pre-rehersed trigger arguments to attempt to undermine a competitor. This is nothing new to the sales industry or the window industry.
tmal14 wrote:
First he said the Imperial LS wood grain is far superior since it's applied through the window making process, and the others are a laminate that's applied after the window already has been made. He also mentioned that the others have white on the sides in the track area, where the LS is wood grain throughout. Also made a big deal about weep holes.
Interior wood laminates are all applied very similarly and Soft-Lite's process is not different than the next guys nor do they produce their own laminate.
As far as the jambs, I am not sure how Polaris does it but I do know they are not white.
The UltraWeld is a fully welded sloped sill as well and does not rely on weep holes.
tmal14 wrote:
Secondly he gave me a whole demonstration about condensation using some fancy chemical names and his window doesn't have that problem due to the super spacer and the faulty nature of the other guys spacer systems. and also their systems will lose argon b/c of the flex in the glass. I should expect to lose argon each year.
He is full of it. While a non-metallic spacer will have slightly better edge of glass performance that a metal warm edge, there are plenty of metal warm edge systems that work great and retain argon just as well, if not better, than the super spacer.
tmal14 wrote:
Lastly when he gave me a quote without doing any noticeable math, just a number and my immediate discounts for their special promos going right now. Made me kind of question the basis of his #, but didn't matter because I wasn't going to do anything today. I asked him to email me the quote with the amount/window and he seemed hesitant, we'll see.
I wouldn't hold my breath on getting the quote.
tmal14 wrote:
Would probably not work with this guy if it wasn't for the 0% financing they have, and also the Imperical LS as they are the largest Soft lite dealer in my area.
Ask your other vendor about financing, but make no mistake, you are paying for that option regardless.
tmal14 wrote:
Is the UltraWeld a much lesser window then the Imperial LS?
Not at all. As a matter of fact, the Ultra has a slightly tighter air infiltration number if you want to get technical.
tmal14 wrote:
Also the company carries alside does anyone recommend any line from that company that has cherry woodgrain?
Not if your other options are the UltraWeld or LS
tmal14 wrote:
Is any of the information I was provided to me at the presentation anything to be worried about?
Not as it pertains to the UltraWeld. Now, I might be a bit suspect of the salesperson on the LS but I think you were more worried about the UltraWeld.