Broken Pins

For all those Replacement Window questions
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Joined: Wed Jun 05, 2013 6:49 pm

Broken Pins

#1 Post by YellowMustang01 » Wed Jun 05, 2013 6:58 pm

My Mother was cleaning her window when the pins broke that keep it in the track. Window were installed in 2007. This was only the 2nd time she ever had cleaned them from the inside. Now what do we do? she can't find the installation contract. :?

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Windows on Washington
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Location: DC Metropolitan Area-Maryland/Virginia/DC

Re: Broken Pins

#2 Post by Windows on Washington » Wed Jun 05, 2013 8:15 pm

Do you recall the brand or who you purchased them from?

There should be a serial number/label somewhere on the window and normally in the head jamb or on the side of the sash.

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