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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 20, 2017 2:36 pm 
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Joined: Wed Apr 04, 2007 11:21 pm
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Location: DC Metropolitan Area-Maryland/Virginia/DC
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Doesn't matter if the original aluminum frame of the window is leaking. A frame jump installation does not rely on the old frame to be the water barrier. It is an additional water barrier, but it water is getting behind the new window in bulk, the install is critically flawed already.


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 20, 2017 3:30 pm 

Joined: Tue Dec 20, 2005 11:27 am
Posts: 987
Location: Houston, TX
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WoW is correct, as usual. The original window frame, at this point, is inconsequential to the leak. It is only left to avoid breaking the house wrap, and/or avoid cracking the stucco. I still suspect the source of the leak is the window (sash not sealing tight against the frame). That could be a faulty window or a faulty installation (square/plumb).


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 20, 2017 4:39 pm 
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Location: DC Metropolitan Area-Maryland/Virginia/DC
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...to randy's comments...

Image


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 20, 2017 4:53 pm 

Joined: Tue Dec 20, 2005 11:27 am
Posts: 987
Location: Houston, TX
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Did I say “as usual”? I meant “for a change”. Stupid spell check!



Kidding, of course!


Last edited by randy on Sun Apr 23, 2017 4:30 pm, edited 1 time in total.

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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Sun Apr 23, 2017 11:45 am 

Joined: Tue Apr 18, 2017 3:12 pm
Posts: 13
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Thanks everyone. The insurance adjuster and engineer came over. They won't say all that much to me but did say the damage is older than 6 yrs. We opened another window and it's on a different wall. It's leaking in the exact same right hand corner but very minimal damage (so far). It's a different style of window, awning at the top and solid glass at the bottom.
Does anyone know window people in BC Canada maybe I need to get an independent opinion
Thank you again for the advice


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Wed Apr 26, 2017 4:20 am 

Joined: Sun Feb 22, 2009 5:52 pm
Posts: 1669
Location: SE PA & NJ; CT
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What city and mail code?


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Wed Apr 26, 2017 9:23 pm 

Joined: Tue Apr 18, 2017 3:12 pm
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Vancouver BC Canada V7L1K4
Thank you


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 27, 2017 4:24 am 

Joined: Sun Feb 22, 2009 5:52 pm
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Location: SE PA & NJ; CT
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Vancouver is such a nice city. Enjoyed my stay there very much.
Will research for any contacts.

theWindowNerd.


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 27, 2017 4:41 am 

Joined: Sun Feb 22, 2009 5:52 pm
Posts: 1669
Location: SE PA & NJ; CT
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Luke Jenning 778 870 9741 Northshore Windows
Installation Master certified

Pella of Burnaby 604 291 9009
Ask for a "trade rep", ask for the name of two CPC/PCC/PCP s that have a minimum of 10 years of experience( hopefully 20 years).

The above should start to connect you to sources that can help you.

theWindowNerd.


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 27, 2017 11:39 am 

Joined: Tue Apr 18, 2017 3:12 pm
Posts: 13
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Thank you everyone. I feel a lot more informed now.


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 27, 2017 12:21 pm 

Joined: Tue Apr 18, 2017 3:12 pm
Posts: 13
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One more question. When you open up a wall and see wood rot can you tell how long it has been occurring? Is there a known formula? For example, in 5 years I would see X in 10 years I would see Y etc.


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Apr 27, 2017 2:41 pm 
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Joined: Wed Apr 04, 2007 11:21 pm
Posts: 4349
Location: DC Metropolitan Area-Maryland/Virginia/DC
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No formula out there. Totally depends on the situation, rate of leak, interior conditions, weather, temperatures, etc.


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Sat Apr 29, 2017 5:41 am 

Joined: Sun Feb 22, 2009 5:52 pm
Posts: 1669
Location: SE PA & NJ; CT
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We know from experience that total rot of a 2x4 or 2 x 6 takes several years.

theWindowNerd.


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Thu Jun 01, 2017 8:41 am 

Joined: Tue Apr 18, 2017 3:12 pm
Posts: 13
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An update. My insurance declined my claim (they don't cover leaks/seepage) but the engineer and restoration company confirmed the windows themselves are leaking (not install and not our roof as was suggested by the manufacturer). It's now with the manufacturers insurance who have suggested to me that the decay is older than 5.5years. I've done a lot of research and the engineers report suggests that there is no way to determine how old the damage is. This is a north wall in a forest environment that may never truly dry out and with wet insulation sitting on the wood it's very likely this accelerated the damage...the saga continues


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 Post subject: Re: Retrofit Leak Only Below Windows
PostPosted: Fri Jun 02, 2017 5:37 am 
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Joined: Wed Apr 04, 2007 11:21 pm
Posts: 4349
Location: DC Metropolitan Area-Maryland/Virginia/DC
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Well...some of this is progress.

The fact that they ID'ed the window and the manufacturer's insurance has stated that is some progress and a pretty big deal.

This is definitely a pain in the you know what, but kudos to you for staying the course and trying to get this resolved properly.

Keep us posted.


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