Retrofit Leak Only Below Windows

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Windows on Washington
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Re: Retrofit Leak Only Below Windows

#16 Post by Windows on Washington » Thu Apr 20, 2017 2:36 pm

Doesn't matter if the original aluminum frame of the window is leaking. A frame jump installation does not rely on the old frame to be the water barrier. It is an additional water barrier, but it water is getting behind the new window in bulk, the install is critically flawed already.

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Re: Retrofit Leak Only Below Windows

#17 Post by randy » Thu Apr 20, 2017 3:30 pm

WoW is correct, as usual. The original window frame, at this point, is inconsequential to the leak. It is only left to avoid breaking the house wrap, and/or avoid cracking the stucco. I still suspect the source of the leak is the window (sash not sealing tight against the frame). That could be a faulty window or a faulty installation (square/plumb).

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Re: Retrofit Leak Only Below Windows

#18 Post by Windows on Washington » Thu Apr 20, 2017 4:39 pm

...to randy's comments...

Image

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Re: Retrofit Leak Only Below Windows

#19 Post by randy » Thu Apr 20, 2017 4:53 pm

Did I say “as usual”? I meant “for a change”. Stupid spell check!



Kidding, of course!
Last edited by randy on Sun Apr 23, 2017 4:30 pm, edited 1 time in total.

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Re: Retrofit Leak Only Below Windows

#20 Post by bcgirl » Sun Apr 23, 2017 11:45 am

Thanks everyone. The insurance adjuster and engineer came over. They won't say all that much to me but did say the damage is older than 6 yrs. We opened another window and it's on a different wall. It's leaking in the exact same right hand corner but very minimal damage (so far). It's a different style of window, awning at the top and solid glass at the bottom.
Does anyone know window people in BC Canada maybe I need to get an independent opinion
Thank you again for the advice

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Re: Retrofit Leak Only Below Windows

#21 Post by TheWindowNerd » Wed Apr 26, 2017 4:20 am

What city and mail code?

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Re: Retrofit Leak Only Below Windows

#22 Post by bcgirl » Wed Apr 26, 2017 9:23 pm

Vancouver BC Canada V7L1K4
Thank you

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Re: Retrofit Leak Only Below Windows

#23 Post by TheWindowNerd » Thu Apr 27, 2017 4:24 am

Vancouver is such a nice city. Enjoyed my stay there very much.
Will research for any contacts.

theWindowNerd.

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Re: Retrofit Leak Only Below Windows

#24 Post by TheWindowNerd » Thu Apr 27, 2017 4:41 am

Luke Jenning 778 870 9741 Northshore Windows
Installation Master certified

Pella of Burnaby 604 291 9009
Ask for a "trade rep", ask for the name of two CPC/PCC/PCP s that have a minimum of 10 years of experience( hopefully 20 years).

The above should start to connect you to sources that can help you.

theWindowNerd.

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Re: Retrofit Leak Only Below Windows

#25 Post by bcgirl » Thu Apr 27, 2017 11:39 am

Thank you everyone. I feel a lot more informed now.

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Re: Retrofit Leak Only Below Windows

#26 Post by bcgirl » Thu Apr 27, 2017 12:21 pm

One more question. When you open up a wall and see wood rot can you tell how long it has been occurring? Is there a known formula? For example, in 5 years I would see X in 10 years I would see Y etc.

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Re: Retrofit Leak Only Below Windows

#27 Post by Windows on Washington » Thu Apr 27, 2017 2:41 pm

No formula out there. Totally depends on the situation, rate of leak, interior conditions, weather, temperatures, etc.

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Re: Retrofit Leak Only Below Windows

#28 Post by TheWindowNerd » Sat Apr 29, 2017 5:41 am

We know from experience that total rot of a 2x4 or 2 x 6 takes several years.

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Re: Retrofit Leak Only Below Windows

#29 Post by bcgirl » Thu Jun 01, 2017 8:41 am

An update. My insurance declined my claim (they don't cover leaks/seepage) but the engineer and restoration company confirmed the windows themselves are leaking (not install and not our roof as was suggested by the manufacturer). It's now with the manufacturers insurance who have suggested to me that the decay is older than 5.5years. I've done a lot of research and the engineers report suggests that there is no way to determine how old the damage is. This is a north wall in a forest environment that may never truly dry out and with wet insulation sitting on the wood it's very likely this accelerated the damage...the saga continues

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Re: Retrofit Leak Only Below Windows

#30 Post by Windows on Washington » Fri Jun 02, 2017 5:37 am

Well...some of this is progress.

The fact that they ID'ed the window and the manufacturer's insurance has stated that is some progress and a pretty big deal.

This is definitely a pain in the you know what, but kudos to you for staying the course and trying to get this resolved properly.

Keep us posted.

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