I had all the windows in my house replaced 3 years ago. Got Simonton Prism windows. Don't remember the cost. Purchase and installation was thru a local contractor. Haven't had any issues with the windows. Did find some areas this summer showing the installer got sloppy in areas. There are some window frames that you can see he wiped the white caulk off his finger on the white vinyl window frames
(now shows as darker smear marks on the frame)
Installer went out of business about 2 years ago.
Had 2 screens replaced under warranty with no issues! Filled out web form on Simonton website, and replacement screen arrived about 2 weeks later.
First was shortly after installation, we noticed a hole in 1 screen. (Installer took care of ordering this replacement)
Second was this summer. A bird flew into one of the windows and ripped the screen.