problem with hardware

For those self-installers
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gmolinaro
Posts: 1
Joined: Sat Oct 15, 2005 10:37 am
Location: home

problem with hardware

#1 Post by gmolinaro »

Replacement windows installed about 5 years ago.
Can' raise or lower bottom sash. Strings are no longer attached to windows from frame. Cannot raise or lower window to get to problem.
Is there a way to move sliding mechanism in frame to allow me to reattach cord to sash?

handyman19619
Posts: 81
Joined: Thu Mar 17, 2005 9:34 pm

#2 Post by handyman19619 »

What brand of window? Manufacturer?

mman
Posts: 49
Joined: Fri Apr 14, 2006 1:51 pm
Location: Portland, OR

#3 Post by mman »

Look for the Gold AAMA label on the window to find the manufacturer (if available) and call for warranty work.

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