I ordered Schuco's Corona 4000 triple from Nuview in the early spring and had a tentative install date of June 12. It rained in the early morning and they cancelled. They did not call me. I had to call them and get that stupid answering machine so I left a message expecting someone to call me back. No one did. I called at 3:30 and spoke to someone and asked if they were gonna come out and he said "no". I asked if anyone was going to call me. He stated that they would call me the next day for a reschedule. The next day no call. I called them back @ 5:30 and the guy that answered the phone said that he would have the vice president call me the next day. No call the next day. I have not gotten anyone to call me back or answer the phone since last Wednesday. Their website has been pulled down too. Does anyone have contact info for these guys?
What is the normal re-install time if you get rained out? I assumed that they would put me in the next day.
Am I rushing to judgement on this company because I really want these windows?
I no longer trust NuView - I had an install scheduled for June 19th and they were a no show. Sort of had a gut feeling as I received no call back last week while trying to confirm the install date. At this point, I am going through the motions of filing with the BBB, local and state consumer groups, and setting up a couple websites to warn any potential NuView customers.
One other note - I had a cell number for one of their employees (first name begines with G.)and left a few messages with him. On June 20, 2006, he informed me he is no longer employed with NuView, but would not tell me anything else about their processes.
Getting a bad feeling my 1/3 deposit is gone.