Abcleads.com BBB Business Review  NAHB member
Call us at
1-800-219-5332


All times are UTC - 5 hours




Post new topic Reply to topic  [ 23 posts ]  Go to page Previous  1, 2
Author Message
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Wed Jan 18, 2012 10:18 pm 
User avatar

Joined: Wed Apr 04, 2007 11:21 pm
Posts: 3725
Location: DC Metropolitan Area-Maryland/Virginia/DC
Offline
anthony wrote:
The 350 has a pocket sill. Yuk

Where did you see it?


Top
 
 
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Thu Jan 19, 2012 4:09 am 

Joined: Sun Feb 22, 2009 5:52 pm
Posts: 1407
Location: SE PA & NJ; CT
Offline
In the local Pella showroom and at a special meeting.


Top
 
 
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Thu Jan 19, 2012 7:30 am 
User avatar

Joined: Wed Apr 04, 2007 11:21 pm
Posts: 3725
Location: DC Metropolitan Area-Maryland/Virginia/DC
Offline
Wow..!

Way to drop the ball Pella.


Top
 
 
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Thu Jan 19, 2012 9:09 am 

Joined: Fri Nov 18, 2011 8:21 am
Posts: 28
Offline
I know it is mean but I almost want to laugh at Kirill. Something as important as 35 windows in your home and you took a mere few days to make your decision on what will seal your home for the next 20 years? I appologize in advance, but Kirill you deserve exactly what you bought.


Top
 
 
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Thu Jan 19, 2012 10:19 am 

Joined: Thu Jul 28, 2011 5:28 pm
Posts: 211
Offline
dsenier wrote:
I know it is mean but I almost want to laugh at Kirill. Something as important as 35 windows in your home and you took a mere few days to make your decision on what will seal your home for the next 20 years? I appologize in advance, but Kirill you deserve exactly what you bought.



Some people decide after one estimate after a 2 hour sales pitch.


Top
 
 
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Thu Jan 19, 2012 10:42 am 

Joined: Fri Nov 18, 2011 8:21 am
Posts: 28
Offline
I can actually understand the same day 2hr pitch buy more though. Kirill actually had the foresight to do some looking but then failed to use any advise that was offered.


Top
 
 
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Thu Jan 19, 2012 11:25 am 
User avatar

Joined: Fri Mar 11, 2005 3:58 pm
Posts: 1338
Location: Northern & Central Illinois, Chicago suburbs
Offline
He didn't get to actually see the Okna or the pitch for it, except what he saw on this site.
I was at my lake home downstate for the weekend and I was originally going to take Monday off. But, Kirill asked me to come write up the order noon on monday because he needed to get them in two weeks. I was two weeks from my next truck so I called Okna and they had agreed to rush them so I'd have them in 2 weeks for him.
So, monday morning I left central Illinois and drove 4 hours to the north suburbs of Chicago to see him. The chance to do business is better than a day off to me. I didn't mind.
So, I get 10 minutes from his home and an email comes across my phone that he had gone to Lowe's on Saturday and bought from them instead.
So, I turned around. :( Win some, lose some.
I hope this mess gets all straightened out for him quickly and that he has many years of good service from his new windows. None of us should wish him anything but that.


Top
 
 
 Post subject: Re: New Pella 350 series Vinyl Windows - any good ?
PostPosted: Thu Jan 19, 2012 1:17 pm 

Joined: Fri Nov 18, 2011 8:21 am
Posts: 28
Offline
Window4U, anyone who gets you as their installer is a lucky person. Kirill did not deserve this over the top customer service. You were obviously trying to save him from a huge mistake, that he went and made anyway...


Top
 
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 23 posts ]  Go to page Previous  1, 2

All times are UTC - 5 hours


Who is online

Users browsing this forum: Exabot [Bot], Google [Bot] and 6 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group