I agree that Okna is the better window of those two. I question the wisdom of Soft-lite trying to do a makeover on the Gorell lines, and believe that Soft-lite has done lasting damage to their reputation in the way they handled the whole Gorell purchase and subsequent warranty claims.
I strongly agree. I also wonder how strong the warranty is on the new Gorell lines, given the fact that there are some red flags about the long term case for the line:
-There are unsatisfied Gorell customers with no warranty now coming out of the woodwork and damaging the reputation of both brands
-Most of the Gorell line save the 5300 and 5400 series are just re-badged Soft-lites including the 5100 series and casements
-What is the incentive for a dealer to sell an inferior performer (Gorell line) for the same price that they could get an Imperial LS, if not even more?
These issues make me wonder how successful the Gorell line will be. The question is, if it is discontinued at some point, will Soft-lite continue to warranty those products? I'm not saying that they won't or trying to create a panic, but I do think that there are reasons for caution.
Can anybody tell me: Is Soft-lite now called Softlite-Gorell, LLC, or is Soft-lite-Gorell LLC a separate entity from the original company? If the latter, that would be alarming as well.
On the original question, I like that Okna option.
Interesting comments about warranty, as I was just writing up my thoughts/concerns about that. I came down on the other side. But you make some good points, and yes, gorell.com says they're Soft-Lite Gorell LLC. soft-lite.com says they're Soft-Lite LLC, (parent of Soft-Lite Gorell LLC). So it appears that they're different entities. Like you said, I'm not sure what we can draw from that, but it does make me think.
Below is what I wrote before reading your post got me thinking about the flip side it. I need to let this sink in for a day or so, and make a decision.
"On paper, I think OKNA and Gorell's warranty is the same. But to justify my purchase, I need to be able to RELY on selling this house at any time in the future with a full lifetime, transferable window warranty. I'm no financier or lawyer, but I don't think I need to worry about Soft-Lite going into receivership and ruining the warranty.
I read older posts on this board and it seems that Gorell "before" was like OKNA now - everybody loved both the company and the technology. I didn't note any reluctance to buy or sell Gorell until almost the end. Nobody could have predicted that the value of their warranty for all but a few customers would be drastically reduced. So ironically, what already happened to Gorell might now make the 5100g a safer bet for me.
I have no reason to think it will happen with OKNA, in fact it probably won't. But it's a risk I'm not sure I need to take - I don't see a big upside. Comments on this are most welcome, and sorry in advance if I'm hitting a nerve. I actually WANT to buy the OKNA."
I'm not sure how any of us can factor this stuff. There is a case to be made for buying the best window and hoping for the best.