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 Post subject: Re: Alside windows & window World
PostPosted: Tue May 21, 2013 6:37 am 

Joined: Wed May 15, 2013 7:20 am
Posts: 5
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Ha, now were getting to the real jealousy!! Did anyone notice,...its the competition thats crying foul!


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 Post subject: Re: Alside windows & window World
PostPosted: Tue May 21, 2013 6:54 am 
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Joined: Mon Jan 30, 2006 1:32 pm
Posts: 633
Location: Delaware, New Jersey, Philadephia Area
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How do you even view us as the "competition?" We are at opposite ends of the spectrum. You have sold out your sole in life and we create.


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 Post subject: Re: Alside windows & window World
PostPosted: Tue May 21, 2013 7:04 am 

Joined: Thu Jul 30, 2009 11:37 pm
Posts: 46
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wwrich1 wrote:
Ha, now were getting to the real jealousy!! Did anyone notice,...its the competition thats crying foul!


Rich,

I am not the competition in this case. I was not contracted to do this person's windows. I was doing this inspection as part of a survey for a homeowner and was taken aback by the condition of the windows. Windows are certainly part of the inspection process and hence why I have chosen to learn about them in a effort to ID issues with them.

How do you explain the condition and what, to a layperson, appears to be a poor quality install as well?

Image

The frames and sashes are most definitely bowed. Is this what you refer to as a quality product?

If so...is a customer not wasting money at $400 per unit for a window that looks like that as compared to even as high as $1,000 for a quality unit that will not function and look like that in several years time?

Please explain the outward appearance of these units.


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 Post subject: Re: Alside windows & window World
PostPosted: Tue May 21, 2013 9:04 am 

Joined: Wed Feb 01, 2012 9:14 pm
Posts: 391
Location: New Jersey Window Pro- Northern NJ and Central NJ
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This is what happens when a home owner pays 3900 for 10 windows thinking they got a great deal because the other windows that were higher quality were 5500. Obviously the 3900 is actually much more expensive because they now have to do the job twice and i highly doubt they will be naive enough to use the same windows for 3900.. 3900 plus 5500 is 9200, so obviously paying 9200 for a job that should of been 5500 is alot more expensive. Lets not even mention about the overall quality of these cheap windows.


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 Post subject: Re: Alside windows & window World
PostPosted: Tue May 21, 2013 1:37 pm 

Joined: Tue Oct 09, 2012 8:20 pm
Posts: 53
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wwrich,
Are you forgetting that low priced windows and cut-rate labor are available to any of us that would want to use it? I could buy the same windows under $100 and pay installers 1/2 of what I do currently and employ the same business model, however I take great pride in the finished product and service that we provide. I could not say the same if I simply offered the cheapest thing that I could get my hands on. Not sure how it could be construed as jealousy, as that would imply that others cannot offer the same thing that you can. In fact, perhaps it is you that is jealous since you PAID handsomely just to be able to offer the same products and service that 100's if not thousands of contractors across the country offer. Kind of like an eskimo buying a snowball :lol:
Ultimately as others have mentioned, there are really no ill-feelings as nobody here competes with WW or similar companies. A customer looking for the cheapest window they can but will not be here researching performance ratings, best installation practices, and the other nitty gritty details of a window purchase, nor will a person who is looking for a top-performing window consider a "bargain" window outfit.
The last thing that I have to comment on is your response to the pay issue earlier. You acknowledged that you pay installers far less than the going rate yet somehow try to convey that great installers accept this due to the fact that they get more work? This is severely flawed logic. For 1) that is essentially admitting that your installers are rushed through jobs which can profoundly affect quality, and 2) who in their right mind would want to work twice as hard for the same pay? If you can work everyday and make the same amount of pay, wouldn't you prefer to to install 35-40 windows at a high level of quality over 60-70 and being run ragged? I don't know anyone that would choose the latter unless their quality or record just can't cut it for the former.


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 Post subject: Re: Alside windows & window World
PostPosted: Tue May 21, 2013 6:49 pm 

Joined: Wed May 15, 2013 7:20 am
Posts: 5
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Tommy, im sure if you look a little, you will see a bad job on much more expensive windows, its not just a WW thang!!!!


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 Post subject: Re: Alside windows & window World
PostPosted: Wed May 22, 2013 5:20 am 

Joined: Thu Jul 30, 2009 11:37 pm
Posts: 46
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wwrich1 wrote:
Tommy, im sure if you look a little, you will see a bad job on much more expensive windows, its not just a WW thang!!!!


Rich,

I certainly hope that is not your justification (i.e. because someone else does a bad job it is okay for Window World)?

My issue with this job is not so much on the workmanship (although clearly questionable) but the product. Granted the windows on the front are larger, there is still over 3/8" of frame deflection and warping in these windows and even in the master frame. That is troubling to say the least.

The smaller units had warping too and it was consistent from window to window. This was not an install issue either as they were not shoved into place and crushed as a result.

These windows will fail and the seal failure on several were noted.

What is the point of a good "value" window if you need to replace it in the near future? The client was told that their windows are within specifications in this case as bit of deflection is normal.... :shock:

Nothing normal about that to me.


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