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 Post subject: Serious vinyl windows
PostPosted: Wed Mar 20, 2013 8:28 am 
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Joined: Tue Feb 16, 2010 6:14 pm
Posts: 1852
Location: Milwaukee, Madison areas
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http://www.windowanddoor.com/news-item/ ... ous-energy
So the fiberglass line was sold back to Alpen, and now the vinyl line is sold back to Kensington... Looks like Serious is done with the window biz.


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 Post subject: Re: Serious vinyl windows
PostPosted: Wed Mar 20, 2013 9:48 am 

Joined: Tue Dec 20, 2005 11:27 am
Posts: 829
Location: Texas - Houston & Austin
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Good riddance. Now if we could just get rid of their enablers.


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 Post subject: Re: Serious vinyl windows
PostPosted: Wed Mar 20, 2013 9:50 am 
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Joined: Fri Mar 11, 2005 3:58 pm
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Location: Northern & Central Illinois, Chicago suburbs
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randy wrote:
Good riddance. Now if we could just get rid of their enablers.


LOL. You got that right! :lol:


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 Post subject: Re: Serious vinyl windows
PostPosted: Thu Mar 21, 2013 10:04 am 
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Joined: Wed Apr 04, 2007 11:21 pm
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Location: DC Metropolitan Area-Maryland/Virginia/DC
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randy wrote:
Good riddance. Now if we could just get rid of their enablers.


Please...please...please....Do this!!!


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 Post subject: Re: Serious vinyl windows
PostPosted: Thu Mar 21, 2013 11:49 am 

Joined: Tue Oct 09, 2012 8:20 pm
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I wonder what happens with the warranty?


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 Post subject: Re: Serious vinyl windows
PostPosted: Thu Mar 21, 2013 2:46 pm 
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Location: Northern & Central Illinois, Chicago suburbs
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Most likely the two companies that bought their company back from Serious will honor the warranties, though to be sure you should call if you have their windows.
Or, you could call the White House and ask for the warranty department. :P


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 Post subject: Re: Serious vinyl windows
PostPosted: Fri Mar 22, 2013 8:03 am 
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Window4U (IL) wrote:
Most likely the two companies that bought their company back from Serious will honor the warranties, though to be sure you should call if you have their windows.
Or, you could call the White House and ask for the warranty department. :P


If they do that, that will be a nice shift as compared to some previous window company purchases. Just saying... :roll:


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 Post subject: Re: Serious vinyl windows
PostPosted: Fri Mar 22, 2013 11:04 am 

Joined: Tue Dec 20, 2005 11:27 am
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Location: Texas - Houston & Austin
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Now who could you be referring to? :? I still say that's was one of the worst thought out purchases ever made in this industry, and definitely the worst executed.


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 Post subject: Re: Serious vinyl windows
PostPosted: Fri Mar 22, 2013 11:21 am 
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Location: Northern & Central Illinois, Chicago suburbs
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Windows on Washington wrote:
Window4U (IL) wrote:
Most likely the two companies that bought their company back from Serious will honor the warranties, though to be sure you should call if you have their windows.
Or, you could call the White House and ask for the warranty department. :P


If they do that, that will be a nice shift as compared to some previous window company purchases. Just saying... :roll:


True dat.
I just figured since they both have been the owners of their companies for all but a couple years they might cover the warranties. Otherwise, what do they say?... our warranty is good for all windows made before 2010 and after 2012? That would be awkward.
Hopefully, Serious put a monetary allowance in the sale to allow for future warranty items by those who recently bought windows.


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 Post subject: Re: Serious vinyl windows
PostPosted: Fri Mar 22, 2013 11:44 am 

Joined: Tue Dec 20, 2005 11:27 am
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Location: Texas - Houston & Austin
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Quote:
Otherwise, what do they say?... our warranty is good for all windows made before 2010 and after 2012? That would be awkward.


Yes that would be awkward. Kind of like telling homeowners that the validity of their lifetime warranty depends on the loyalty of their installing contractor to the company who now owns their manufacturer.


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 Post subject: Re: Serious vinyl windows
PostPosted: Sat Jun 29, 2013 12:41 pm 

Joined: Sat Jun 29, 2013 11:53 am
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Hello, was wondering if anyone could help me out. Recently purchased the american craftsman 70 series from home depot. They have the red locked indicator on window locks. After i made purchase i noticed the window was marked on receipt as a 8500 REBUILT WITH FRAME SIZE. The salesman said it is the same window. Its my understanding that he has this same window in his home and he said for the price it is a decent window. I got 18 windows for 3,052.00 after 15% discount. The salesman seems to be honest and i dont think they get commision on sale at home depot. Do you know if the 70 series is accually the 8500? Is this a decent window for the price. Allentown area in Pa. Thanks


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 Post subject: Re: Serious vinyl windows
PostPosted: Sat Jun 29, 2013 4:14 pm 
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Joined: Wed Apr 04, 2007 11:21 pm
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Location: DC Metropolitan Area-Maryland/Virginia/DC
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Check the NFRC label for a CPD number. Look that up on the NFRC and you will be able to confirm the exact maker and window.


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 Post subject: Re: Serious vinyl windows
PostPosted: Sat Jun 29, 2013 6:47 pm 

Joined: Wed Feb 01, 2012 9:14 pm
Posts: 398
Location: New Jersey Window Pro- Northern NJ and Central NJ
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I am somewhat baffled why you chose american craftsman?


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 Post subject: Re: Serious vinyl windows
PostPosted: Fri Jul 05, 2013 6:34 am 

Joined: Sat Jun 29, 2013 11:53 am
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The reason i purchased the window was because i am limited to price and i trusted the salesman at home depot. I did notice that some people made comments about these windows, the 8500 series window seals leak just after 3 years or so. What do you think about the windows and seals leaking only after a couple years? Thanks


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 Post subject: Re: Serious vinyl windows
PostPosted: Fri Jul 05, 2013 8:43 am 

Joined: Wed Feb 01, 2012 9:14 pm
Posts: 398
Location: New Jersey Window Pro- Northern NJ and Central NJ
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Unfortunately you trusted a guy who knows absolutely nothing about windows. American craftsman are total garbage windows and the fact that they are leaking isnt surprising, in fact i would say its normal for a low quality/ cheap window. Im sorry for being so blunt but i am just being honest.


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