For all those Replacement Window questions
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Hi folks, I would appreciate any thoughts on my situation. I ordered 18 Simonton 9800 windows with the Super Sensor Plus (laminated glass) glass package. The installers arrived this morning to install and when i checked the sticker it became known I did not get the glass I orderd. The installers said they would continue installing what they had and sashes with the glass I wanted would be orderd and then swapped out with the Super Sensor Plus. The person I ordered through said they would correct this in this manner and the windows would not be any less effective. As this was going on I called Simonton and confirnmed I did not get what i ordered. A Simonton field rep said it would not be a problem to order correct sashes and replace the incorrect ones. Any thoughts on the accuracy of the information I was given about this. This is just my luck....