Abcleads.com BBB Business Review  NAHB member
Call us at
1-800-219-5332


All times are UTC - 5 hours




Post new topic Reply to topic  [ 2 posts ] 
Author Message
 Post subject: Discoloration between double panes
PostPosted: Tue Oct 23, 2007 9:43 am 

Joined: Tue Oct 23, 2007 9:31 am
Posts: 3
Offline
My Gorell windows were installed by distributor in 2001 out of Savannah, GA. I am unable to locate this company now. Three or four of them have condensation in the upper portions at times. Also there is discoloration & ?mold? in the lower halves of two of them. Can you offer any help or possible solutions? Thank you.


Top
 
 
 Post subject: Re: Discoloration between double panes
PostPosted: Tue Oct 23, 2007 11:13 am 
User avatar

Joined: Wed Apr 04, 2007 11:21 pm
Posts: 3662
Location: DC Metropolitan Area-Maryland/Virginia/DC
Offline
cat1lady wrote:
My Gorell windows were installed by distributor in 2001 out of Savannah, GA. I am unable to locate this company now. Three or four of them have condensation in the upper portions at times. Also there is discoloration & ?mold? in the lower halves of two of them. Can you offer any help or possible solutions? Thank you.


If the condensation is between the panes than you have what is called a seal failure in those affected glass packs. Make sure that the moisture is between the panes of glass and not on either the inside or outside of the glass.

As far as the mold/discoloration goes, you will probably need to be a little more specific as to what is going on there or submit a picture.

In both cases, it sounds like your next step is to get the serial numbers off of the affected windows and call Gorrell. They should ship you the replacement sashes as they should still be well within the warranty period.


Top
 
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group