satisfied/happy customers in cincinnati

A place to talk about the Window Industry
Post Reply
Message
Author
retiredguy
Posts: 10
Joined: Sun Sep 20, 2015 2:12 pm

satisfied/happy customers in cincinnati

#1 Post by retiredguy » Sun Sep 20, 2015 4:04 pm

Can anyone help me with their recommendations of replacement window dealers/installation companies in Cincinnati?

I have narrowed it down to 3
Gilkey
Champion
Windows Plus

not necessarily in that order
any thoughts?
any other companies?

Thanks

User avatar
Windows on Washington
Posts: 4448
Joined: Wed Apr 04, 2007 11:21 pm
Location: DC Metropolitan Area-Maryland/Virginia/DC
Contact:

Re: satisfied/happy customers in cincinnati

#2 Post by Windows on Washington » Mon Sep 21, 2015 5:15 am

I am not very familiar with the Gilkey product. It looks like it might be a pocket sill product which I am not a fan of.

The one company appears to deal with the Soft-Lite Elements window and that is a top notch performer. That would be my favorite product from the start without knowing much about the companies.

retiredguy
Posts: 10
Joined: Sun Sep 20, 2015 2:12 pm

Re: satisfied/happy customers in cincinnati

#3 Post by retiredguy » Tue Sep 22, 2015 8:53 am

ok here is an update on my window purchase in Cincinnati.

This is my opinion only dealing with the sales people only.
Installation process has not started yet!

I put out a bid for 15 double hung triple pane windows.
I was primarily looking for Soft-Lite Elements but listened
to all companies with their comparable window.

Company #1

Windows Plus
Soft Lite Elements triple pane.
$8149 cash price nicluding all fees and taxes on initial bid.
Then lowered that price by 4.75% at time of signing contract.
Very easy transaction..No pressure..No sign now or you loose discount.
Small company..Outstanding reviews and word of mouth recommendations
especially when talking about the installation process.
See Angies list for reviews..

Company #2
Champion window
Did not offer a triple pane
product offered was the Comfort 365 double pane
Then the sale shuffle started..
Very curteous salesperson..really nice guy..
but...
The sales pitch was typical champion as I have read on this forum.
Retail price $17000
then a 25% discount for large purchase discount
then a 10% discount if I buy now.
When I balked at those offers..
We went to an employee discount.
(going into the slow season company offering us a discount
but I might have to wait more than 8 weeks to get product,
will have to bundle my purchase with other employee purchases)
price then came down to the mid $9000 thousands.

When I showed the champion salesman the other bid,
He replied that he never bad mouths other companies
but the Element was a contractors grade window and
the Comfort 365 was a much better product.

So, that so far has been experiece so far with in my home bids by 2 companies.

I also got a bid from Zen windows by email and a follow up by phone by the owner.
The conversation was a very honest presentation, admitting that the zen windows were
a private brand from soft lite...He suggested the Lotus window as a compatible window
to the Element. price was about $7500 for 15 windows.
Very straight foward by Zen with no games or miss representations of their product.
Not being able to really figure out exactly what Zen/Soft Lite window I would end up with, I defaulted to the known Elements by Soft Lite.

Gilkey is next to bid, so we will see what they offer.

Again these are my dealings with 3 different companies so far, and your dealings might be very different depending on the company sales person.
I have tried to represent the actual conversations with everyone and do not think i have misquoted anything.

Window wise I guess I am partial to the Soft Lite Elements as when I read the numerous
forum posts here, when windows are compared to each other, the Elements always seem to be one of two that are highly recommended.

Hope this helps.

TheWindowNerd
Posts: 1703
Joined: Sun Feb 22, 2009 5:52 pm
Location: SE PA & NJ; CT
Contact:

Re: satisfied/happy customers in cincinnati

#4 Post by TheWindowNerd » Tue Sep 22, 2015 9:36 am

company 1 , no reservations.

theWindowNerd

randy
Posts: 1024
Joined: Tue Dec 20, 2005 11:27 am
Location: Houston, TX
Contact:

Re: satisfied/happy customers in cincinnati

#5 Post by randy » Tue Sep 22, 2015 7:50 pm

I agree, company 1 sounds live your best bet and the Elements window is better than Gilkey.

retiredguy
Posts: 10
Joined: Sun Sep 20, 2015 2:12 pm

Re: satisfied/happy customers in cincinnati

#6 Post by retiredguy » Wed Sep 23, 2015 7:01 pm

I want to thank all of you that posted your input to help me with my buying decision.
I realize that I have gotten a very good price on the Soft lite elements, and I have gone ahead and signed a contract to buy them.
I will update this web site when they are installed.
Thanks again gentlemen for your help.

Great forum.

User avatar
Windows on Washington
Posts: 4448
Joined: Wed Apr 04, 2007 11:21 pm
Location: DC Metropolitan Area-Maryland/Virginia/DC
Contact:

Re: satisfied/happy customers in cincinnati

#7 Post by Windows on Washington » Wed Sep 23, 2015 7:17 pm

Keep us posted how it goes.

retiredguy
Posts: 10
Joined: Sun Sep 20, 2015 2:12 pm

Re: satisfied/happy customers in cincinnati

#8 Post by retiredguy » Wed Oct 21, 2015 2:00 am

I posted a follow up in the Windows Question category of this forum.
Go to "good price on soft lite windows and provia door" and see post dated october 20 2015 @4:54pm.

Very happy with products and especially the install.

Post Reply