Call us at
1-800-219-5332
Contractors Join Our Network

Window Consumer Infomation

Abcleads.com BBB Business Review   Member of NAHB

Current Board Posts

  • Wednesday November 26, 2014

    How do I make this window square?

    I just installed my first replacement OKNA window. I took my time, checked for plumb level and square (or so I thought). Everything...

  • Sunday November 23, 2014

    Replacement window over very thin aluminum frame

    I am installing my first vinyl replacement window over an aluminum frame (stucco wall). In all the instructional videos and the instructions that...

  • Saturday November 22, 2014

    Reynolds Vinyl Window

    I purchased Reynolds Vinyl Windows in 1996 and they have condensation in most of them. I was told to get the model number...

  • Thursday November 20, 2014

    Warranty question

    Do lifetime/double-lifetime warranties for the best vinyl manufacturers (like Okna) typically cover only the product or do they cover labor as well? For...

  • Thursday November 20, 2014

    Simonton 5500 spec questions

    I am putting an addition on my house and have decided to use a Simonton 5500 window. I am in Orlando, FL...

  • Wednesday November 19, 2014

    How to test the quality of a window?

    When companies bring vinyl window samples to your home (or when you're in a showroom), what kinds of tests should a consumer do...

  • Tuesday November 18, 2014

    Schuco aluminum commercial tilt and turn window repair

    how do i replace the multipoint latch gearbox on a commercial schuco tilt and turn...

  • Monday November 17, 2014

    Which is the most reliable replacement window on a budget???

    Hi All,
    I'm new to the forum, have been reading up for days, and was hoping for some individual...

  • Monday November 17, 2014

    any suggestion for the vinyl windows?

    Hi, i live in IL and i am planning to replace the aluminum windows to vinyl windows.one contractor quotes the 23 double hung...

  • Saturday November 15, 2014

    Cold weather window caulk recommendations

    What are some quality window caulks that would be ok for sub 40 temperatures? I live in MASS, and the temps here have...

1 of 10

Do it Yourself- Replacement Window Video

 

ARCHIVED BOARD -
Please Visit our New Replacement Windows Board

 

 Go to Top  |  Go to Topic  |  Search   Previous Message  |  Next Message 

 What to look for in a good contractor?

Author: sfsilicon (---.net.americas.agilent.com)
Date:   

Looking into doing a vinyl replacement windows and narrowed the selecting down to 2 companies. One seems to have a good record and professional. The other seems to be technically knowledgable and have a c17 license. Both are offering different types of windows and pricing is close.

Contracter A
- Milgard Style line
- professional + good pricing
- gave estimate, but need provisional contract to do an in house inspection
- provides references + reference installations
- bbb member, satisfactory bbb report
- 3 complaints. 2 were closed as Assumed Resolved. 1 was closed as Administratively Judged Resolved. Of these complaints: 2 were concerning Selling Practices. 1 was concerning Service Issues.
- class b license, workers comp and insurance, contractors bond
- in business since 1999
- reference installs ok (drive by), but one reference house looked like the screens had warped.

Contractor B
- LBL
- technically knowledgable focus on good quality work
- class b, c10 and c17 licneses
- initial low pricing and free in house assesment, significatly raised estimate after (now higher than A). Willing to do an exact estimate with Engineer after contract (3 days cancelation).
- in business since 1994
- Workers comp expired 8/29/04, warning license will be suspended if not renewed by 9/30/04.
- Sales person registration is expired. Can contract since 5/31/03
- not bbb member with unsatisfactory record
- has had 4 complaints. 2 were closed as Assumed Resolved. 1 was closed as Resolution Delayed. 1 was closed as No Response. Of these complaints: 1 was concerning Service Issues. 1 was concerning Delivery Issues. 1 was concerning Contract Disputes. 1 was concerning Repair Issues.
- good reference installations (drive by, clean work).

 Flat View   Newer Topic  |  Older Topic 

 Topics Author  Date
 What to look for in a good contractor?  new
sfsilicon  
 Re: What to look for in a good contractor?  new
nm  
 Re: What to look for in a good contractor?  new
sfsilicon  
 Re: What to look for in a good contractor?  new
kris  
 Re: What to look for in a good contractor?  new
Homer J. Simpson  
 Re: What to look for in a good contractor?  new
sfsilicon  
 Re: What to look for in a good contractor?  new
Homer J. Simpson  
 Re: What to look for in a good contractor?  new
T J  
 Re: What to look for in a good contractor?  new
John  
 Re: What to look for in a good contractor?  new
kris  
 Re: What to look for in a good contractor?  new
E-Z  
 Re: What to look for in a good contractor?  new
george  
 Re: What to look for in a good contractor?  new
WindowShopper