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 Re: Use Renewal By Andersen

Author: cneary (---.frb.org)
Date:   

I installed Renewal by Andersen... I researched a bit and the fibrex material was given a good rating as did the glass. Ask if I am happy and the answer is-- Not really!

The inside sills are peeling, that is the paint is chipping off the fibrex on all 18 windows only on the left side after less than 6 months. The local dealer tells me this is common and gave me some touch up paint. And as for being fully sealed, the caulking was not completed until a couple months after installation and I felt air coming in from the top during a really windy day. According to a posting from someone on this site, the air comes through the plugs that are in the sash. I do not recall seeing these plugs or the uneven seams in the demo window during the sales pitch.

I also do not like how the windows appear unfinished in the corners of the inside lower sash. One can see the inside fibrex when the window is up-- this is a complaint from others & Renewal by Andersen has yet to correct. Suppose if folks like me continue to buy, why should they correct the multitude of problems? .... My recommendation is get another window. I would not purchase these windows ever again... especially after paying nearly $800/a window & remaining less than satisfied! My sister has vinyl and has not experienced half the problems I have encountered with Renewal by Andersen.

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