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Gorell Double Hung Windows model G5305 by Gorell Reviews

ReviewsAdd ReviewCompaniesTop Windows
based on 1 review

Overall quality: 1
Locks: 3
Balance System: 3
Warranty: 1

March 16th, 2012  9:40 am

Window Comments

Contract stated ALL WORK FULLY WARRANTEED AND INSURED WITH MANUFACTURERS FULL LIFETIME WARRANTY. We called prior to Feb 2, 2012 and were told by Gorell personal (Kim) that the lifetime warranty was valid and would replace any defective windows. On February 27, 2012 we sent all information and $50.00 transfer fee requested to transfer the warranty. After getting back the signed return receipt requested dated March 1, 2012, we called on March 10, 2012 to find out where the warranty was. We were told that Gorell was (in receivership) and that the new buyer would not honor any lifetime warranties. We then requested that they send our $50.00 back with a letter stating why they would not honor and transfer this lifetime warranty. We did not receive the requested letter. We received our $50.00 back with all information we sent to them. I called about not receiving a letter and was told they don't have any letter that they can send with the information why they won't honor the lifetime warranties. We have nine double hung Gorell windows in which 90% of them need replacement. Total cost to original owner was $23,087.12. This was contracted in the year of 2006. How sad it is that one pays so much for a 9' X 20' florida room and 90% of the windows are defective. Any ideas or help would be greatly appreciated.

Window Grade: 2.0
Install Comments

Installed by Revco, Inc of FL

Install Grade: 1.0

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
15 Sep

Home Improvement Projects are on a dramatic upswing. Even if your thinking DIY contact some local window companies to get a quote on new windows installed. Questions on brands? visit https://www.vinyl-replacement-windows.com/forum/

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
25 Mar

Stay safe but stay the course! Mmost contractors have adapted to social distancing by inspecting the job with the home owner at a distance and then emailing detailed quotes, including online video chat follow up.

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
13 Feb

Spring is coming and that means time for some improvements on your home! If your in the DC area reach out to Windows on Washington for the best service and products; https://www.windowsonwashington.net/

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
12 Dec 2019

Nothing more frustrating than having windows that develop fog between the panes. Especially when it doesn't appear the day you make the installer take a look! Great info from WoW.

E. Novotny@HomeImpYouTrust

Should I Replace or Repair A Fogged Window With a Broken Seal?
https://hubs.ly/H0m6CTF0

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
30 Nov 2019

Some of the best deals you can get on new replacement windows are at the end of the year! Every company wants to end 2019 strong and hit their numbers. So don't let the holidays push this off.

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