Search found 5 matches

by helen67
Tue Jan 10, 2012 9:18 pm
Forum: Ask Our Pro's a Question
Topic: Bryn Mawr Warranty for 1995 Installations
Replies: 15
Views: 12257

Re: Bryn Mawr Warranty for 1995 Installations

Sorry ecostar, I did not mean to come across as bashing you and other contractors. It's really the company that I am not happy with as well as their marketing of their product. I'm sure there are many fabulous contractors and window companies out there, I just happen to find one that doesn't appear ...
by helen67
Tue Jan 10, 2012 8:54 pm
Forum: Ask Our Pro's a Question
Topic: Bryn Mawr Warranty for 1995 Installations
Replies: 15
Views: 12257

Re: Bryn Mawr Warranty for 1995 Installations

I did ask MI if they could sell me windows at discounted price, answer was no. I'm still waiting for return calls for replacing the glass but the problem is that I can't leave the window "open" for X number of days unless it can be done the same day. Lastly, I am considering new windows bu...
by helen67
Tue Jan 10, 2012 6:16 pm
Forum: Ask Our Pro's a Question
Topic: Bryn Mawr Warranty for 1995 Installations
Replies: 15
Views: 12257

Re: Bryn Mawr Warranty for 1995 Installations

I found the warranty and its different than what was sent to me. There is no mention of the hermatic seal failure or components, just vinyl lineals. They said today that Virep went out of business and therefore there is no warranty of any kind. Am I out of luck with Certainteed? Again, thanks to all...
by helen67
Tue Jan 10, 2012 8:28 am
Forum: Ask Our Pro's a Question
Topic: Bryn Mawr Warranty for 1995 Installations
Replies: 15
Views: 12257

Re: Bryn Mawr Warranty for 1995 Installations

The letter received today stated the warranty in effect in 1995 was a 10 year warranty on the glass and therefore it ended in 2005. The hardware components were covered for a 10 year period. The "limited lifetime warranty" applies only to the main window frame and sash frame. "Certain...
by helen67
Mon Jan 09, 2012 10:22 pm
Forum: Ask Our Pro's a Question
Topic: Bryn Mawr Warranty for 1995 Installations
Replies: 15
Views: 12257

Bryn Mawr Warranty for 1995 Installations

Hi, My contractor installed my windows in June of 2005. Approximately in 2005, they replaced the windows as the argon gas leaked. Now again, the gas leaked but they are stating it was only a 5 or 10 yr warranty. I thought it was lifetime warranty on the windows. I can't find my warranty paperwork bu...