Discussion Board Forum for Vinyl Windows

Thank you Joy! and cudos for typing all that out! I do have that Warranty, but think that is VPI, the Manufacturer's Warranty against defects , rather than Evans Glass. Why would Evans Glass, who installs the windows, not warranty the product against improper installation? How would others interpret...

Can anyone comment as to how Evans Glass (Seattle area) explained the "Lifetime Glass Breakage Warranty"? Our salesman led us to beleive ANY glass breakage would be replaced, including accidental breakage. The example he used was a ball thrown through a window. Two years later we have expe...