Discussion Board Forum for Vinyl Windows

I have 5 Excalibur's installed less than a year ago and still have not gotten all the problems resolved with them. Alside has turned the problem over to the warranty service which is not part of Alside. The Seller abandon me as soon as I paid for them. They have Debris in the sealed panes, air leaks...

Keep shopping is GOOD advice!! I have 5 Alside windows installed less than a year ago and still do not have all problems resolved with them. The Seller, The Window Store Home Improvements Inc. Did not do anything for me after I paid for them Na Alside turn my problems over to the Warranty service wh...

**FYI to anyone who has ALSIDE/ Termalmaxx/ Excalibur windows installed. There are many problems with these windows. *Debris in between the seal window panels. *Bell seals and corner seals manufactured short or crushed causing air leaks. This have to be replaced in order for the window to be energy ...

Thanks Eco Star!!
Update, Alside turned my problems over to Window Warranty Services of Associated Materials Inc. (AMI) in Ohio.

Waiting for their reply.

I had 5 Thermalmaxx windows installed on June 15, 2010. Many of the sahes has debris in between the two glass panes giving the appearance of dirty (cloudy) windows. After 8 replacements sashes, I finally have clear windows. But now the 3 double hungs model 0201 have air leaks in the corners were the...