Search found 186 matches

by shamu
Sat Oct 02, 2010 7:33 pm
Forum: Ask Our Pro's a Question
Topic: Okna 500 Series Insul-Tec Replacement Windows
Replies: 12
Views: 6434

Re: Okna 500 Series Insul-Tec Replacement Windows

Some manufacturers give a flat price for any window up to a certain united inch size (UI = w+H). That is probably how your windows are priced and yes it is normal and acceptable. $465/window is a good deal.
by shamu
Thu Sep 30, 2010 7:21 pm
Forum: Ask Our Pro's a Question
Topic: Okna 800, Softlite Elements, Simonton 9800 - Splitting Hairs
Replies: 81
Views: 38624

Re: Okna 800, Softlite Elements, Simonton 9800 - Splitting Hairs

This has been an entertaining debate to follow, if nothing else. As a note to consumers, AI is an optional measurement for manufacturers to include on their NFRC product labels. U-factor and SHGC are required. I found a quote from Jim Benney - NFRC Executive Director - on the NFRC website. " Wh...
by shamu
Mon Sep 27, 2010 6:13 pm
Forum: Ask Our Pro's a Question
Topic: Austin, TX ...Replacing 24 Alenco Aluminum windows
Replies: 18
Views: 11301

Re: Austin, TX ...Replacing 24 Alenco Aluminum windows

The problem with the eyebrows may be in the frame material, The fiberglass and aluminum may have limitations as to the radius that can be bent.
by shamu
Sat Sep 18, 2010 10:49 am
Forum: Do It Yourself Questions
Topic: transom window removal on a vinyl house
Replies: 6
Views: 9394

Re: transom window removal on a vinyl house

What type of material is the window? Vinyl, wood , aluminum? Post a picture if you can. Depending on the age of the windows, they may still be under warranty. A glass company would be able to replace the failed IG units.
by shamu
Wed Sep 15, 2010 6:38 pm
Forum: Ask Our Pro's a Question
Topic: Cracks in bottom corners of vinyl window sill.
Replies: 21
Views: 10765

Re: Cracks in bottom corners of vinyl window sill.

The cracks could have been caused by trying to tilt the sash without raising it a couple of inches to clear the sill dam. I have seen this happen on other windows for this reason and the cracks occur in the same place and manner.
by shamu
Sun Sep 12, 2010 8:13 pm
Forum: Ask Our Pro's a Question
Topic: So what's the best approach to getting new windows?
Replies: 23
Views: 11066

Re: So what's the best approach to getting new windows?

Even if that company is Window World?
by shamu
Sun Sep 12, 2010 3:11 pm
Forum: Ask Our Pro's a Question
Topic: alleviating window condensation
Replies: 5
Views: 3176

Re: alleviating window condensation

A good double or triple pane window with a "warm edge" spacer should help reduce your condensation problem although the condensation may not be completely be eliminated. A gas boiler is going to produce a moist heat which will add to the humidity level in your home. Eliminatining the alumi...
by shamu
Fri Sep 10, 2010 7:23 pm
Forum: Ask Our Pro's a Question
Topic: windows to be replaced by window world
Replies: 16
Views: 10143

Re: windows to be replaced by window world

Biggest doesn't always equate to the best. Window World is a franchised business model so each store is run independent of one another. A store in one location may do a better job than another location. Checkout the store you are dealing with. I do commend Window World for their committment to St. J...
by shamu
Fri Sep 10, 2010 7:08 pm
Forum: Ask Our Pro's a Question
Topic: A fair price for Simonton windows??
Replies: 6
Views: 3637

Re: A fair price for Simonton windows??

So you have had 5 quotes, all within $500 of each other. Seems like you have answered your own question as to the pricing being fair and reasonable for your job.
by shamu
Fri Sep 10, 2010 7:46 am
Forum: Ask Our Pro's a Question
Topic: nature of the beast
Replies: 10
Views: 5536

Re: nature of the beast

If you think it is bizarre now you should have tried buying windows 10-15 years ago. No point of reference for consumers at all. That is why NFRC ratings were established in an attempt to put everyone on the same page when comparing window performance. There were also literally thousands of more vin...
by shamu
Sun Aug 22, 2010 3:09 pm
Forum: Ask Our Pro's a Question
Topic: Condensation on new window
Replies: 17
Views: 8041

Re: Condensation on new window

Any manufacturers warranty I have ever read specifically has a disclaimer stating that condensation on an exposed surface of glass (interior or exterior) is not covered by the warranty. The manufacturer can't control the environment in which the windows are installed.
by shamu
Fri Aug 20, 2010 1:49 pm
Forum: Ask Our Pro's a Question
Topic: Soft-Lite Barrington Windows Leaking.
Replies: 7
Views: 3933

Re: Soft-Lite Barrington Windows Leaking.

Warm air holds more moisture than cold so its not the cold air condensing. Just the opposite, the warm moist air condenses on the cooler glass surface which is lower than the dew point. No radiant heating from the sun at night so it doesn't take much for the glass to cool below the dew point especia...
by shamu
Fri Aug 20, 2010 1:35 pm
Forum: Ask Our Pro's a Question
Topic: Condensation on new window
Replies: 17
Views: 8041

Re: Condensation on new window

I have fielded more calls concerning exterior condensation this summer than any other that I can recall. We have had higher temperatures than normal and more rain than in recent years. Humidity has been higher raising the dew point and causing customers who have never experienced exterior condensati...
by shamu
Sun Jul 25, 2010 4:12 pm
Forum: Ask Our Pro's a Question
Topic: Tolerance when windows are lock in place
Replies: 6
Views: 2919

Re: Tolerance when windows are lock in place

Close and lock the sashes as you described. Push the sashes up into the header pocket. Go to the outside of your home and see if the bottom sash weatherstrip along the bottom rail is making contact with the sill. If you have a gap and no contact then there is a tolerance issue. Contact the manufactu...
by shamu
Tue May 11, 2010 9:38 pm
Forum: Ask Our Pro's a Question
Topic: help
Replies: 7
Views: 3771

Re: help

You may be able to push it back in with your finger or try a plastic screen spline roller (not metal). A screwdriver could be used but may damage the marine glazing.