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DH 500, DH530, DH800 by Thermal Industries, Inc Reviews

ReviewsAdd ReviewCompaniesTop Windows
based on 3 reviews

Overall quality: 1
Locks: 3
Balance System: 2
Warranty: 2

Julie

January 22nd, 2010  1:02 pm

Window Comments

Condensation forms on vinyl casing as well as glass. To save on energy I keep my blinds closed, opened them today because of rare sunshine in Central NY to find the windows covered in frozen mold. Very disappointed and the warranty mentions mold and the company is not responsible for condensation.

Window Grade: 2.0
Install Comments

Installed by LifeTime Decks, Inc of NY

The installer blames the window manufacturer.

Install Grade: 3.0
Price Information

For the price go with a more reputable company. These were not cheap.

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

May 1st, 2010  5:46 am

Window Comments

Great windows. Very easy operation balance system. No condensation problems in the winter. Had for 2 years now in kitchen. DH530. Nice Invisa screen good insect protection and view. Backed by factory repair team for any warranty issues.

Window Grade: 5.0

Overall quality: 4
Locks: 1
Balance System: 3
Warranty: 1

Glenn S

December 29th, 2016  4:08 pm

Window Comments

Company: Thermal Industries - PA Location: Chicago area Forget about the quality of the windows and sliders that Thermal Industries make. Let's discuss the warranty. Bought windows for the complete home and 3 sliding doors. Bought: 2009. Come to find out that all three sliders - on their secondary lever locking mechanism on the moving door frame is out of locking adjustment - the bolt was not engaging so the lock is useless. Their office in Wood Dale, IL is out of business so dealt with the home office in PA. After phone calls that are useless as well, I sent a letter. Returned the call to me...Dec. 29, 2016. They do not or will not send someone out to adjust or replace the 3 locking bolt mechanisms. Even though it's cover by the warranty. She said that they would send 3 new bolts for free but there is a $50 handling fee, and UPS charge of $75! So for $150 you get new bolts that you have to do yourself or get a handy man. I just finished adjusting them myself, all working properly within 20 minutes. I see a defect in their design as the locking nut doesn't lock firmly so the bolt can thread it's way loose over time. And the two screws that hold the whole unit in the frame are way too short or way too long and not engaging as they have been stripped out by the installation contractor. (Contractor is out of business as well). I would buy from other local companies as they all look the same. TI has a nice product but customer service and trying to work with them are pretty poor. I would stay away from this company if your going to spend over $5 with them.

Window Grade: 2.3
Install Comments

Installed by Silver Exteriors of IL

Out of business....poor communication...always excuses from owner about the project.

Install Grade: 2.0

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
15 Sep

Home Improvement Projects are on a dramatic upswing. Even if your thinking DIY contact some local window companies to get a quote on new windows installed. Questions on brands? visit https://www.vinyl-replacement-windows.com/forum/

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
25 Mar

Stay safe but stay the course! Mmost contractors have adapted to social distancing by inspecting the job with the home owner at a distance and then emailing detailed quotes, including online video chat follow up.

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
13 Feb

Spring is coming and that means time for some improvements on your home! If your in the DC area reach out to Windows on Washington for the best service and products; https://www.windowsonwashington.net/

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
12 Dec 2019

Nothing more frustrating than having windows that develop fog between the panes. Especially when it doesn't appear the day you make the installer take a look! Great info from WoW.

E. Novotny@HomeImpYouTrust

Should I Replace or Repair A Fogged Window With a Broken Seal?
https://hubs.ly/H0m6CTF0

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
30 Nov 2019

Some of the best deals you can get on new replacement windows are at the end of the year! Every company wants to end 2019 strong and hit their numbers. So don't let the holidays push this off.

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