Vinyl Replacement Windows
  • Home
  • Discussion Board
  • Learning Center
    • The Benefits of Vinyl Replacement Windows
    • Choosing the Right Window
    • Choosing the Right Contractor
    • Energy Star Windows Program
    • Rating Window Efficiency Systems
    • Replacement Window Cost Guidelines
    • Vinyl Windows Maintenance
  • Get Assistance
  • Reviews by Window Company
    • Recent Reviews

Elements by Soft-Lite Reviews

ReviewsAdd ReviewCompaniesTop Windows
based on2 reviews

Overall quality:4
Locks:4
Balance System:4
Warranty:4

Softlite Customer

January 5th, 2011  7:00 pm

Window Comments

Since my post on New Year's Day a few noteworthy things have happened: I received an apology from Soft-Lite representatives not making it down before the holidays and a request to come this week (today actually). The Regional Sales Manager and the Director of Technical Services drove about 4 hours this morning to review my concerns along with Mr. Hillebrand of Morris Energy Solutions. I was very impressed with their response. They were able to correct all the problems while here except for the bowed spacer sash which will be replaced and packaged differently for shipment. Their explanations for the root causes were honest and I believe they are correct. The three windows with the black �caulk� were corrected by removing the glazing bead and pulling out the offending black �blob�. The screen with the broken spring action was disassembled and reassembled to allow proper action. I have had a few hours since they left to reflect on their commitment to ensure the satisfaction of their customers. They informed me that the production team had seen and discussed the photos I had sent a few weeks ago. From the CEO down, all have shown a true pride in their windows and correcting the noted issues. In summary, they have actually done a remarkable thing...turned a bit of a critic into a fan. I learned that a lot of the frustrations I ran into would have been corrected by the installers during installation. Since the homeowner (yours truly) installed them, I found them and did not necessarily know how to correct all of them. Given the magnitude of their response to correct the issues today, I have to update my grading of both Soft-Lite and Morris Energy Solutions to �A�. I am not only satisfied but appreciative of their efforts and feel I can now recommend both Soft-Lite and Morris Energy Solutions. ---A Happy Soft-Lite & Morris Energy Solution Customer in Cincinnati OH

Window Grade: 4.0

Overall quality:5
Locks:5
Balance System:5
Warranty:5

April 28th, 2011  1:27 pm

Window Comments

The window has clean lines and looks beautiful. The lock system is simple and safe. The balance system has worked perfectly since installation, seem to stand the test of time. Lifetime warranty is great security blank, although I have not had to call in the warranty due to the high overall quality of the window.

Window Grade: 5.0
Install Comments

Installed byBuilders & Remodelers ofMN

Polite, funny, prompt, punctual, and clean. Exceeded my expectations.

Install Grade:5.0
Price Information

If, I could go back in time and start this project over from scratch, I would choose Elements and Builders & Remodelers all over again.

Follow Us On Twitter:

VR WindowsFollow

Your online source for everything related to Vinyl Replacement Windows!

Vinyl Windows
VinylReplaceWinVinyl Windows@VinylReplaceWin·
1 Nov

Simonton 6500 vs. Windows World vs. Harvey - a consumer asks our Pro's for there input; https://www.vinyl-replacement-windows.com/forum/viewtopic.php?f=1&t=7702

Reply on Twitter 1587476698987118592Retweet on Twitter 1587476698987118592Like on Twitter 1587476698987118592Twitter 1587476698987118592
VinylReplaceWinVinyl Windows@VinylReplaceWin·
17 Mar

Replacement or New Construction Windows? A consumer is looking for advice on what each means and our Pro's give there thoughts; https://www.vinyl-replacement-windows.com/forum/viewtopic.php?f=1&t=7661

Reply on Twitter 1504474959803953163Retweet on Twitter 1504474959803953163Like on Twitter 1504474959803953163Twitter 1504474959803953163
VinylReplaceWinVinyl Windows@VinylReplaceWin·
24 Aug 2021

Pure Core Platinum Windows - is this a Sunrise private label? The pro's discuss; https://www.vinyl-replacement-windows.com/forum/viewtopic.php?f=1&t=7628

Reply on Twitter 1430263642075901953Retweet on Twitter 1430263642075901953Like on Twitter 1430263642075901953Twitter 1430263642075901953
VinylReplaceWinVinyl Windows@VinylReplaceWin·
28 Jun 2021

Consumer got quotes for Vytex Fortis for $18k vs. VinylMax Franklin for $16k in the Atlanta area - see what the pro's have to say; https://www.vinyl-replacement-windows.com/forum/viewtopic.php?f=1&t=7613

Reply on Twitter 1409643096569044997Retweet on Twitter 1409643096569044997Like on Twitter 1409643096569044997Twitter 1409643096569044997
VinylReplaceWinVinyl Windows@VinylReplaceWin·
21 Apr 2021

Comparing quotes - Sunrise; Essentials @ $9700, Omega 12 @ $11500 vs Simonton; 6100 @ $6400, 6500 @ $6800 - read what the pros say: https://www.vinyl-replacement-windows.com/forum/viewtopic.php?f=1&t=7597

Reply on Twitter 1384880717226823682Retweet on Twitter 1384880717226823682Like on Twitter 1384880717226823682Twitter 1384880717226823682
Load More...
  • Privacy Policy
  • Join Our Network
  • About Us
  • Sitemap
Copyright © 2003-2018, Vinyl-Replacement-Windows.com
All rights reserved.