June 21st, 2014 5:53 pm
I liked the windows fine (since 2007) until one of them spontaneously self-destructed a year ago. It sounded like a bird hit it, but there was no bird and no exterior damage. I was told the company was bankrupt, but then last fall I heard they were back in business. These are supposed to have a lifetime warranty, so I called to see about getting the window replaced (just the bottom part). The company has been promising me this window (at a price) since OCTOBER. I finally e-mailed the CEO to ask him if he was joking when he sent me a copy of the order-- and guess who hasn't e-mailed me back. I'd tell consumers not to do business with this company if you prefer to deal with reliable people.
Installed by Excell (from Greensboro) of NC
One installer wiped caulk on my daughter's bathroom towel.
4 bedroom windows and two bathroom windows (smaller) were $3700 in March of 2007. They are low-e & I didn't believe they would keep materials from fading so quickly, but they do. This might be my favorite feature.