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Window World windows overall by Window World Reviews

ReviewsAdd ReviewCompaniesTop Windows
based on 7 reviews

Overall quality: 1
Locks: 2
Balance System: 2
Warranty: 1

jpmccros

April 16th, 2013  12:19 pm

Window Comments

Gone on my second bro0ken seal in sash in one month.

Window Grade: 1.5
Install Comments

Installed by Window World of LA

Window world refuse to warranty my windows due to issues they had with the previous owner. Unknown to me at the time I purchased the house only to find out when I had a warranty issue with a broken seal in a sash. I did some checking on what happen between the previous owner and Window world at the time of the original installment. Turns out that Window World took six months longer to finally get two of the six windows installed. Reason was because the dimensions were wrong 4 different times and the previous owner was forced to live with plywood in two of the windows for six months until the window world finally got the dimensions right. Now I am stuck with window world windows with m old in the sashes from broken seals and window world will NOT warranty the windows. Please, go somewhere else and get your windows. These people in the Metairie, LA office have been extremely rude and the corporate people have been no better.

Install Grade: 1.0

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

R Sanders

April 2nd, 2014  1:10 pm

Window Comments

Window World installed new double-hung windows in my house last summer. I absolutely love the windows. They look good, are easy to clean, and easy to operate. And as an added bonus, my heating and cooling bills are amazingly much less than before the windows were installed. Thank you, Window World.

Window Grade: 5.0
Install Comments

Installed by Window World of AL

The installer was very efficient and did a great job.

Install Grade: 5.0
Price Information

After receiving my promised rebates, the price was very affordable.

Overall quality: 3
Locks: 4
Balance System: 4
Warranty: 5

Bill

January 16th, 2015  8:42 pm

Window Comments

Double hung gets condensation on glass where the two meet. Was told this is normal but that means cold air is coming in even with the window locked to try to seal it better. So far nothing resolved.

Window Grade: 4.0
Install Comments

Installed by Window World of MO

Install Grade: 4.0

Overall quality: 3
Locks: 3
Balance System: 3
Warranty: 2

jane

March 5th, 2015  10:48 pm

Window Comments

We ordered 14 windows to be installed by window world. Order placed last August, still incomplete. Keep calling us and say they are coming to fix the problem but never show or call

Window Grade: 2.8
Install Comments

Installed by window Wold Ft Wayne, Ind of IN

The windows were not closed at top, had to come back and cauk windows. I screen was bent and had to be replaced. They scheduled a date and time to install. Instead of installing it , they left it on front porch. After I called twice they scheduled another apt, but didn't show or call.

Install Grade: 2.0
Price Information

Charged out of county charge. Later sent a brochure showing our county was taken care of by their office

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

Joyce

June 29th, 2016  8:41 am

Window Comments

I am pretty sure that every company can have a problem with customer service, quality control, etc. We bought Window World windows (11) in 2009, and just finished the last (2) and a sliding glass back door, this year. I am extremely satisfied with both customer service and quality of this product. We had a seal in one of the windows fail, I call customer service gave them the serial number for the window, and was advised that in about 4 weeks my window would be replaced. Window World called set up time to come bye and replaced defective window, NO charge!!!! I am completely sold on this product, my house is quite, windows are easy to clean. New sliding door is exceptional...thanks Window World!!!!

Window Grade: 5.0

Overall quality: 2
Locks: 3
Balance System: 3
Warranty: 3

Wayne Rutherford

April 5th, 2017  4:25 am

Install Comments

Installed by Window World of Lincoln of NE

Install Grade: 1.0
Price Information

The price was $500. However, the rep that sold the window never told us that it would not match the other 5 windows in room. Never told us that it would sit inside sill. Never told us that my custom blind would have be hung outside. What a mess! Owner was surly and verbally abusive in addressing our problem. Buyer beware of Window World of Lincoln.

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1

Linda

October 4th, 2017  10:47 am

Window Comments

Windows sweat called cause I have to wipe down the windows in cold weather was told that it is like your car outside and it gets condensation neighbors windows elsewhere don't get this? DON'T USE THIS COMPANY. They may stand on their windows but they don't stand behind them!

Window Grade: 1.0
Install Comments

Installed by window world of OH

Install Grade: 1.0

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
15 Sep

Home Improvement Projects are on a dramatic upswing. Even if your thinking DIY contact some local window companies to get a quote on new windows installed. Questions on brands? visit https://www.vinyl-replacement-windows.com/forum/

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
25 Mar

Stay safe but stay the course! Mmost contractors have adapted to social distancing by inspecting the job with the home owner at a distance and then emailing detailed quotes, including online video chat follow up.

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
13 Feb

Spring is coming and that means time for some improvements on your home! If your in the DC area reach out to Windows on Washington for the best service and products; https://www.windowsonwashington.net/

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
12 Dec 2019

Nothing more frustrating than having windows that develop fog between the panes. Especially when it doesn't appear the day you make the installer take a look! Great info from WoW.

E. Novotny@HomeImpYouTrust

Should I Replace or Repair A Fogged Window With a Broken Seal?
https://hubs.ly/H0m6CTF0

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VinylReplaceWinVinyl Windows@VinylReplaceWin·
30 Nov 2019

Some of the best deals you can get on new replacement windows are at the end of the year! Every company wants to end 2019 strong and hit their numbers. So don't let the holidays push this off.

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